Professional, PT
 Southwire Company, LLC | |
medical insurance, 401(k)
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 United States, Georgia, Carrollton | |
 Sep 04, 2025 | |
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A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools andjobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner.We are proud to offer competitive compensation, employee benefits, tuitionreimbursement andunlimited growth opportunities. Ourmore thanseven decades of progressive growth can be attributed to our determination to developinginnovative systems and solutions, exercising environmental stewardshipand enhancing the well-being ofthe communitiesin which we work and live.How will you power what'spossible? Location:Firehouse Shift: n/a Pay Rate: $0.00- $0.00 Job Description
Supports customer retention and satisfaction efforts by applying developed knowledge of products, systems,and service procedures within the electrical industry. Works with moderate supervision to follow standardprotocols in managing customer relationships, troubleshooting service issues, and guiding users throughonboarding and product adoption. Identifies routine problems and applies sound judgment to ensuresuccessful customer experiences and long-term account value. Key Responsibilities * Help manage the day-to-day process of discrepancies and sales as assigned. * Assist in identifing problems and proposing effective solutions. * Update documentation, texts, notes as required/necessary. * Develop and run reports as needed. Skills * Intermediate Excel skills. * Excellent listening, communication and written skills. * Must be self-motivated and willing to take ownership of assigned projects. * Ability to work and complete projects independently, as well as within a team environment. * Excellent reconciliation and proactive critical thinking skills. Education and Experience Minimum education level: high school diploma Minimum years of experience: any Preferred years of experience: 1-3 Benefits We Offer:
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. | |