Service Dispatcher

Eastern Lift Truck Co.

Service Dispatcher

Currently, we are seeking a Service Dispatcher to support our Williamsport, MD location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Main Duties:

Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines

Schedule and dispatch planned maintenance to ensure timely completion

Receive service requests from customers and coworkers

Enter information into the computer

Assist with paperwork and prepare reports

May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors

Requirements:

Dispatch experience desired

Must possess unwavering customer service drive and focus

Ability to multi-task and work in a fast-paced environment

Must be a team player

Pleasant phone demeanor

Stable work history

Proficient with Microsoft Word and Excel

Benefits:

Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.

Compensation:

This position is paid hourly with a pay range of $19.00/hr. - $22.00/hr. Compensation is based on experience.

Who is Eastern Lift Truck Co.?

Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company.

Find out more at: www.easternlifttruck.com

"Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets"