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Azure Partner Success Manager

Microsoft
United States, California, Los Angeles
Aug 23, 2025
OverviewIn our Small, Medium, Corporate (SMC) and Digital Sales organization, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with our channel partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. The Small and Medium Business (SMB) segment within SMC is at the leading edge of growth and transformation. It's a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience. The Azure Partner Success Manager, focused on Azure in SMC is accountable to the growth of Azure consumption revenue through a set of key partners in an area. This requires continuous innovation and evolution of our joint sales engagement strategy with partners, while remaining centered on customers at scale. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesTo be successful, you need to have a deep understanding of partner business models, customer success practices and up-sell/cross-sell motions across services/products and the respective routes to market. You also need to possess and maintain a 200-level understanding of Azure and cloud Infrastructure-as-a-Service (IaaS). You will lead a v-team of key business partners from the partner, sales, technical implementation, and sales operations teams, driving Azure consumption revenue in SMC through the building and development of customer success practices among key partners to help them invest accordingly to address customer needs and accelerate their digital transformation. You will leverage partner expertise on industry and competitive knowledge for current and emerging trends; shares and discusses industry and competitive market knowledge internally to drive more competitive solutions, enhance partner growth, and influence business capabilities; proactively builds and maintains a strong knowledge of Microsoft products and solutions, how products are positioned against those of competitors, and customers' business to identify ways to meet customers' needs. Leverages understanding of long-term/future elements to guide partner decision making. Leverages the work of others (e.g., industry/sales executives) to enhance their own account planning. Embody our Culture and Values
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