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Clinic/Practice Assistant, Internal Medicine

Cooley Dickinson Medical Group
United States, Massachusetts, Williamsburg
14 Williams Street (Show on map)
Aug 21, 2025
We are seeking a part-time, 24-hour Clinic/Practice Assistant to support the practice onsite on Wednesday, Thursday, and Friday from 8:30 AM to 5:00 PM. The Clinic/Practice Assistant serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Our front desk is always a team effort! Two Clinic/Practice Assistants work side by side, welcoming and checking in about 35 patients each day. It's a lively, people-focused role where you'll get to team up with a coworker, keep things running smoothly, and make every patient feel supported. We're a small, tight-knit team that works closely together and supports one another. Our staff are known for developing genuine, long-standing relationships with patients, making our office feel like part of the community. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.