Telecom Network Operations Center (NOC) Engineer - Staffing

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you.

Circet USA's benefits package includes the following:

Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts
• Paid Time Off & 401K
• Company Discount Website

Detail-oriented and highly skilled NOC Engineer with a strong background in monitoring, maintaining, and troubleshooting complex network systems. Experienced in providing 24/7 support for critical infrastructure, ensuring high availability and minimal downtime. Proficient in network diagnostics, incident response, and escalation procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

• The team at our Network Operations Center (NOC) is responsible for 24x7 monitoring the nationwide fixed and wireless network.
• The objective of this group and ultimately this position is to capture lessons learned on network outages and develop solutions to improve process, tools and performance to reduce repeatable outages.
• This role requires a detail-oriented and disciplined candidate. Your primary focus will be to handle surveillance and troubleshooting of our cutting-edge voice and data technologies to provide national visibility of network outages for Transport services, paying particular attention to self-inflicted outages.
• You will mine various systems for data analysis, conduct conference calls to help identify process issues that lead to network outages, and provide statistics and lessons learnt from past outages, to recommend changes to mitigate future risks.

• Bachelor's degree in Telecommunications, Computer Science, Electronics, or a related field (or equivalent technical certification/experience).
• Solid understanding of telecom networks.
• At least 1 year relevant experience required.
• Ability to work in a 24/7 shift-based environment, ensuring uptime and rapid response to network issues.
• Microsoft office suite, basic computer skills, Service Now, ability to learn T-Mobile internal tools
• NOC or transport related work. Nice to have - CCNA
• Good communication, problem solving, ability to adapt to change, self-motivated

Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.