Manager, Operations

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)

2900 Ames Crossing Road (Show on map)
Aug 19, 2025
Manager, Operations Core Publishing Solutions (CPS) is one of the largest book manufacturing facilities in the country. We utilize both digital and conventional offset printing to produce over 30 million hardbound, softbound and loose-leaf books annually. Our operation is a full service including a large warehouse where over 80,000 titles are stored, fulfilled and managed.CPS services Thomson Reuters' Global Print business for Legal & Tax titles, as well as a wide variety of Commercial book publishers and brokers. We are looking for an experienced manufacturing manager to lead operations for one or more of our operational areas including Pre-Press, Press, Bindery, Order Fulfillment, Distribution, and Raw Materials Receiving & Warehousing. About the Role In this opportunity as an Operations Manager, your responsibilities will be to: Champion a100% safe strategyby modeling leadership commitment to safety, empowering teams to uphold safe behaviors, and recognizing success. Lead athree-shift manufacturing operationacross two major departmental areas, overseeing150-200 full-time production staffand additional contract labor throughsix production supervisors. Applytiered management practicesto ensure structured communication, accountability, and escalation across all levels of the operation. Develop talent usingTraining Within Industry (TWI)andstandard work processes, with a focus on building flexibility and capabilityto support dynamic production needs. Provide effective talent management through training, coaching, regular feedback, and performance reviews. Lead hiring efforts to maintain optimal staffing aligned with budget and production goals and creating a high performing team. Leadcontinuous improvement initiativesusingLean manufacturing principlesto standardize and enhance safety, quality, and efficiency across production workflows. Oversee performance evaluation, salary administration, promotions, corrective action, and other performance-related matters. Collaborate withsales and customer account management teamsto support customer interactions and ensure alignment with production capabilities. Foster a healthy culture that is aligned with company values. Utilize business systems to monitor and report onefficiency, productivity, and improvement opportunitiesacross manufacturing operations. Leadchange management effortsto support operational transformation, technology adoption, and process evolution in a fast-paced production environment. About You You're a fit for the role of Operations Manager if your background includes: Bachelor's degree or equivalent advanced education and demonstrated work experience. 6+ years of progressive leadership experience, including direct supervision of frontline leaders. Experience inprint or book manufacturingoperations strongly preferred, including process flow, production planning, and financial impact analysis. Demonstrated success inLean manufacturing,tiered management, andchange leadershipwithin a high-volume production environment. Willingness to expand capabilities through rotational assignments inmanufacturing,supply chain,fulfillment, andcustomer-facing operations. Strong knowledge ofSAPand other business systems preferred. Excellent communication, leadership, and analytical skills. Ability to build relationships across all levels, establish personal credibility, and serve as a trusted business partner. Results-driven and capable of working independently and within matrixed teams. Skilled in motivating teams, resolving challenges, and sharing knowledge. Intermediate to advanced proficiency inMicrosoft Officeand other digital tools. Flexibility to support a multi-shift manufacturing operation, including off-hours as needed. #LI-JK3 What's in it For You? Compensation: 2nd shift differential of $4.00 per hour, 3rd shift differential of $5.00 per hour, and a bonus plan. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. We provide on-the-job coaching &and learning, leadership capability development, Harvard Management Courses, key talent programs. Industry Competitive Benefits: We offer comprehensive benefit plans to include 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.