Implementation Analyst III (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

We are seeking an Implementation Analyst with strong business analyst skills to lead the delivery of payer-facing prior authorization software implementations.

In this highly client-facing role, you will:

• Manage payer projects from initiation through delivery.

• Facilitate requirements gathering and translate business needs into actionable technical solutions.

• Coordinate cross-functional teams to ensure successful, on-time deployments.

• Act as a trusted consultant to health plans, ensuring solutions align with best practices in utilization management and prior authorization workflows.

• Work with a collaborative and growth-focused team that values continuous learning.

• Support the growth and acceleration of a fast-paced AI-driven solution creating differentiation in the healthcare industry across payers.

• Influence the future direction of Availity's prior authorization platform.

• Make a real impact by helping payers and providers reduce administrative burdens.

• Support or lead payer implementations for Availity's prior authorization solutions, managing timelines, scope, risks, and stakeholder expectations.

• Conduct discovery sessions with payer stakeholders to document business and technical requirements.

• Translate payer workflows into solution designs and configuration recommendations.

• Partner with Product Management, Engineering, and Implementation teams to ensure solutions align with payer utilization management needs.

• Facilitate cross-functional meetings to track progress, mitigate risks, and drive project deliverables.

• Monitor and report on project status, aligning outcomes with strategic business goals.

• Ensure a seamless client experience during discovery, testing, and go-live phases.

• Support continuous improvement by identifying opportunities to optimize delivery processes.

• 3-5 years of experience in healthcare technology project management, technical delivery, or client-facing account management. This is required to be considered for the role.

• Bachelor's degree in Business, IT, or a related field (or equivalent experience).

• Experience managing medium to large-scale technology delivery projects.

• Strong business analysis skills-requirements gathering, process mapping, and translating business needs into technical requirements.

• Knowledge of healthcare technology, preferably payer or prior authorization workflows.

• Excellent communication, presentation, and stakeholder management skills.

• Strong organizational and analytical skills, with the ability to manage multiple priorities.

• Familiarity with Salesforce, Jira, Confluence, or similar tools.

• Experience in payer technology delivery, particularly prior authorization or utilization management solutions.

• Understanding of healthcare data standards (EDI, X12, FHIR, APIs).

• Proven ability to deliver enterprise SaaS implementations in healthcare.

Availity culture and benefits:

• Availity is a certified "Great Place to Work", a "Best Workplaces for Technology Companies", a "Best Workplaces for Women" and a "Best Workplaces for Millennials"!

• Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. "AvaiLadies", "Beyond Black", "HOLA", "Availity Pride", "VetAvaility" a Young Professionals Group and "She Can Code IT" a group for women in tech are some of the groups you can get involved in.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Resume Review

• Manager Resume Review

• Recruiter Phone Screen

• Manager Video Interview

• Panel Video Interview

• Final Interview with Manager

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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