Stroke Program Manager Performance Improvement/ Full-Time

POSITION SUMMARY: In a High Reliability Organization, the Stroke Program Manager, reporting to the Director of Quality Management, is responsible for support of the Stroke Program of the hospitals assigned. This individual will demonstrate their expertise in quality management and performance improvement through the development, implementation, coordination and maintenance of Stroke Program standards, internal auditing and outcome reporting requirements as specified by certification, accrediting and benchmarking agencies.

MINIMUM QUALIFICATIONS

EDUCATION: Graduate of an accredited school of nursing with a BSN required.

CERTIFICATION/LICENSES: Valid NM or Compact state RN license required. CPHQ (Certified Professional in Healthcare Quality) preferred; Stroke Program Certification preferred.

SKILLS:

• Customer service focus with high integrity and trust
• Demonstrated creativity and effectiveness in program development and implementation
• Develops positive peer relationships
• Effective problem solving and decision making
• Strong understanding of group process
• Possesses the ability to function independently to achieve high levels of satisfaction with a successful education program.
• Demonstrated analytical time management, organizational and interpersonal skills achieved in management level environments.
• Demonstrated skill and proficiency in the utilization of various software application data bases and transcription equipment.
• Demonstrated medical knowledge and terminology.
• Demonstrated experience with current systems analysis principles, practices, tools and techniques.
• Experience with project management principles and practices including project planning, organization, scheduling, allocation and management of resources, budgeting and reporting.

• Considerable knowledge of and experience with current system and application and design principles and concepts, including:
  
  
  
  • Database design and optimization
  • System and application optimization
  • User interfaces and standard data entry methods
  • Technical and operations documentation standards
  
  
  
  

EXPERIENCE: Three (3) years healthcare experience required. Two (2) years quality management experience preferred.

NATURE OF SUPERVISION:

-Responsible to: Director of Quality

ENVIRONMENT:

Bloodborne pathogens

Employment that may require performing unplanned tasks that expose employee to blood, body fluids or tissues (potential for exposure)

PHYSICAL REQUIREMENTS: Working hours vary, with occasional flexibility due to unexpected changes in schedule. Requires the ability to speak, listen, develop and communicate with written materials.