Field Service Technician I

• Conduct hands-on troubleshooting and repair of high-pressure equipment using both mechanical and electrical procedures.
• Properly read and use mechanical and electrical schematics (where applicable) to complete repairs and assist customers in troubleshooting and diagnosing problems.
• Keep accurate records of work hours, materials utilized, and work performed for each service call.
• Complete technical reports.
• Respond to other requests from management on a timely basis.
• Serve as a backup for SCBA Technician as needed

* Two (2) years (2) minimum technical experience related to and/or training for mechanical and/or electrical equipment, or equivalent combination of education and experience. Prior Mechatronics experience is highly preferred.

* Able to interpret wiring, tubing, structural drawings, and specifications.

* Must be responsive in nature with the ability to research solutions, follow-up, resolving

issues, and bringing open items to closure.

* Must be self-starter and able to work under minimal supervision.

* Must be capable of traveling domestically up to 70% of the time.

* Demonstrated working knowledge of computers and Microsoft Office.

* Excellent verbal and written communication skills required. Knowledge of proper phone and email etiquette for communications with customers.

* Ability to comprehend and respond to customer's (internal and external) needs in a timely manner.

* Valid driver's license with a positive driving record.

* Due to federal contract requirements, must be able to obtain access credentials for secured facilities, including TWIC and DBIDS, and may be subject to background checks for additional site-specific access (e.g., nuclear, energy, or transportation sectors).