Senior Business Analyst

Job Purpose

As a Senior Business Analyst supporting the ICE Clearing Technology team, you will be responsible for defining the functionality of ICE's post-trade and risk product and service offerings, principally in the futures and options markets. Serving as the primary liaison between stakeholders and a software-development team, you will lead and coordinate the translation of business needs into system requirements for large-scale development projects.

Responsibilities

• Communicate with stakeholders in non-technical terms to learn business workflows, understand client needs, and propose solutions
• Translate business requirements into concise functional requirements that are actionable by the development team
• Reconcile conflicting requirements with stakeholders
• Recognize and communicate the impact new systems and features have on existing systems
• Develop analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, process flows, and API documentation.
• Adhere to change-control procedures to ensure requirements changes are agreed to by the release team and stakeholders
• Conduct demonstrations and training sessions, and assist end users to adopt the tools developed by the team
• Produce end-user documentation, including release notes and guides
• Query and compile data to support management and sales strategic analysis
• Support the technical development and quality-assurance efforts, as required
• Assist project management to prioritize and track requested system enhancements

Knowledge and Experience

• Bachelor's degree or comparable experience is required, preferably in Economics, Finance, Mathematics or Computer Science
• 5+ years' software product development, business analysis, quality assurance, or related experience
• Strong business-writing and excellent communication skills required
• Competence in data analysis and Microsoft Office tools (particularly SQL, Word and Excel)
• Highly detail-oriented, with keen organizational skills
• Ability to multitask and work independently, in a fast-paced environment and within deadline
• Commitment to customer service and on-time product delivery

Preferred, but not required:

• Trading, clearing or banking-industry experience preferred
• A basic understanding of web applications, data structures, API, XML, HTML, Jira, Confluence