|
If you're seeking a sense of community and the ability for growth, look no further. Since 1982, we have been 100% dedicated to our people. Our approach permits greater ownership for individuals and welcomes input into decisions for a thriving workplace and happy employees. Our people are the core reason for AIS' success. As an employee owned company, we are looking for individuals that are passionate about finding innovative solutions, and excited about emerging technologies and capabilities.
Introduction
We are seeking an experienced Learning Systems Administrator to support the ongoing operation of our organization's learning management system and learning experience platform. The ideal candidate will be responsible for managing and deploying the learning content, maintaining the Learning Management System (LMS) and Learning Experience Platform (LXP) databases, generating reports on learning completions. The Learning Systems Administrator will work closely with LMS, LXP and HRIS administrators, as well as various departments and stakeholders to ensure that all learning and development needs are met.
What you will be doing
Learning Management System Administration
Provide ongoing technical and administrative support and training for LMS functions. Manage user roles, securities and permissions associated with LMS access. Provide support for LMS maintenance, troubleshooting, end-user support and process improvement initiatives Make course assignments as needed Upload training content as needed Run reports as needed Test and validate system updates
User Support
Respond to requests, issues, ad-hoc completions Provide information and resolution to problems from internal users Troubleshoot and resolve user issues promptly, ensuring minimal disruption to learning activities Identify trends in common occurring issues to identify areas for improvement Perform root cause analysis to minimize recurring issues
New Learning Project Requests Management
Manage day-to-day list of tasks Organize work on multiple simultaneous project requests and activities Identify and discuss new requirements and provide recommendations and best practices Meet critical deadlines on business user requests Communicate in a thorough, accurate and timely manner to system and business users.
Reporting
Vendor Content Management
Manage vendor-provided content (SCORM, video and file formats) in Brightcove and LMS. Test vendor-provided content Escalate issues with vendor-developed content
Required for this opportunity
Proven experience in managing Learning Management Systems (LMS) and Learning Experience Platforms (LXP) Experience with Degreed LXP is highly desirable Familiarity with various LMS platforms and their functionalities
Technical Skills
Strong understanding of e-learning standards and technologies (e.g., SCORM, xAPI). Proficient in database management and data analysis Ability to troubleshoot technical issues and provide user support Ability to generate and analyse reports on learning completions and other key metrics Experience with pivot tables or PowerBI preferred but not required Excellent verbal and written communication skills working with a global/international audience. Excellent verbal and written communication skills Team player with good customer service skills Procedural documentation experience Exceptional problem-solving skills
Education:
- BA/BS Degree in related field preferred or relevant work experience.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
|
Applied Information Sciences, Inc.
Jul 02, 2025