Product Manager-Epic ClinDoc - 2966

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Product Manager - Epic ClinDoc

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than one hundred years, we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

We offer strong benefits, generous time off, and a very competitive 403B contribution.

*Montefiore requires employees to be available to work on-site when required

Montefiore is seeking a skilled Product Manager with EpicCare Inpatient Clinical Documentation certification to lead our Inpatient Clin Doc team. This role is essential to enhancing documentation workflows and tools used by clinical staff across inpatient settings, directly impacting the quality of patient care.

About the Role:

As Product Manager, you'll oversee a team of Analysts and Senior Analysts, guiding them in delivering high-quality support and solutions for Epic Clin Doc. You'll be responsible for the full product lifecycle-from gathering user requirements and designing workflows to managing implementations and ongoing support. You'll collaborate closely with clinical stakeholders, IT teams, and leadership to ensure our documentation systems are optimized, scalable, and aligned with organizational goals.

Key Responsibilities:

• Lead and mentor a team of IT professionals supporting Epic Clin Doc.
• Serve as a subject matter expert in clinical documentation workflows and Epic functionality.
• Manage product requests, assess feasibility, and prioritize enhancements.
• Oversee project planning, scope development, and resource allocation.
• Ensure system performance and participate in go-lives and on-call rotations.
• Facilitate cross-functional collaboration to deliver integrated solutions.
• Provide strategic input on product design and optimization.
• Support professional development and performance management of team members.

Required:

• EpicCare Inpatient Clin Doc certification (required).
• Strong experience implementing and supporting Epic Clinical Documentation.
• Proven leadership in managing technical teams and complex projects.
• Excellent communication and stakeholder engagement skills.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Visio).
• High emotional intelligence and the ability to build strong relationships.
• Bachelor's degree or equivalent experience.
• Provide 24/7 on-call, rotational support.
• Meeting all requirements for Epic certification is a condition of employment

Preferred:

• Familiarity with Elsevier flowsheet content and upgrades.
• PMP certification or formal project management experience.

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