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ASSOCIATE DIRECTOR PAYER REIMBURSEMENT

Montefiore Medical Center
United States, New York, Tarrytown
Jul 02, 2025
City/State: Tarrytown, New York Grant Funded: No Department: Collections & Follow-UP - Commercial Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $138,049.60-$172,562.00 The Associate Director, Payer Reimbursement (AD) is responsible for planning, directing, coordinating, and controlling the operation and activities involved with Payer Reimbursement for MMC hospital services. Additionally, this position is responsible for the financial control, management, and support of the collection and re-bill activities ensuring timely and accurate payment for hospital services. The Associate Director, Payer Reimbursement (AD) manages and oversees the output and quality of all payer accounts receivable under their scope and is expected to collaborate with their payer managers and the Senior Director of Revenue Realization to identify strategies for performance improvement on a weekly, monthly, and annual basis. Examples of tasks and/or oversight associated with this role include: Weekly Metrics Call Vendor Management Monthly Quality Performance 365+ AR Review Payer Escalation Protocol management The AD is also responsible for maximizing cash flow, so collaboration with key stakeholders, both internal and external, is essential. Maintaining and improving these internal and external customer relationships is equally as important. In conjunction with other duties, the AD will contribute to the day-to-day operations on all issues related to billing, collections and follow-up functions, provide AR analysis, create written processes and procedures, and identify and implement required training for the Revenue Realization staff, which may or may not require interaction with individuals outside of Revenue Realization. The AD will work interdependently with other departments and their key stakeholders to create improved workflows and efficiencies across departments where there is an impact, directly or indirectly, on (cash) patient revenue. Examples of tasks and/or oversight associated with this role include: Coding/Billing/DNFB Edits EPIC Training EPIC Work Queue management Annual/Bi-Annual Policy Review Denials Huddle Collaboration Monthly Transplant Case Review The AD holds an essential responsibility for ensuring stability of Montefiore Medical Center's (MMC) financial health as the staff he/she supervises, and their associated functions play a large role in reimbursement and cash flow. This individual sets clear and achievable goals and establishes the necessary metrics to track, monitor, and facilitate sustainable progress EDUCATION: Bachelor's degree required. Seven (7) years experience. Highly preferred certifications: CRCR (Certified Revenue Cycle Representative), HFMA CRCP (Certified Revenue Cycle Professional), AAHAM KNOWLEDGE: Healthcare business office experience (in areas such as accounts receivable, collections, billing, financial counseling etc.) preferred. Experience with HIPAA compliance, coding, charging and billing. Excellent communication, organization, and problem-solving skills required. Candidate must be comfortable discussing billing, collections, and charging matters, as well as the ability to interact with patients in a professional manner. Excellent written and verbal skills. Ability to present information in a clear, concise manner is a must. Working knowledge of CPT, ICD-9/ICD-10 coding, and Federal/managed care rules and regulations preferred. Epic system knowledge preferred. Working knowledge of Excel, Word, and PowerPoint, is required. Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.