Account Manager

About Us:

GroundsPRO Commercial Landscaping LLC is a full-service commercial grounds maintenance company dedicated to providing top-notch customer service and products. We bring extensive knowledge and experience to protect and enhance our clients' assets. GroundsPRO and Oberson's is part of Visterra Landscape Group, a premier commercial landscaping platform and the 50th largest landscaping company in the United States. Visterra safely delivers expert landscape maintenance, enhancement, construction, and critical winter services with a reputation for excellence in client service. With incumbent partner leaders guiding day to-day operations, Visterra is actively growing its platform with a team that prioritizes employee well being, safety, and career opportunities. Visterra partner companies include Riverside Services in greater Boston and across Massachusetts; Dyna-Mist serving Texas, Oklahoma, Louisiana, and Arkansas; and Oberson's and GroundsPRO in the Ohio, Kentucky, and Indiana tri-state region. For more information, visit www.vlgllc.com.

Pay:

GroundsPRO offers competitive pay commensurate with experience in a similar position. The range for this position is $60,000 to $70,000 annually, but actual compensation will vary depending upon new hire experience and qualifications as well as internal equity.

Role Overview:

As the Account Manager, you will be responsible for ensuring the performance of GroundsPRO Quality Standards and managing all resources to achieve exceptional service for clients. You will exceed customer expectations through effective management of financial resources, strong computer aptitude, and a willingness to learn in a fast-paced, error and accident-free environment. You will work closely with clients to understand their needs and provide tailored landscaping solutions.

Key Responsibilities:

• Develop and maintain strong relationships with clients, understanding their needs and expectations.
• Provide tailored landscaping solutions to meet client requirements.
• Coordinate with internal teams to ensure seamless service delivery.
• Monitor project progress and address any issues or challenges that arise.
• Conduct regular site visits to ensure quality standards are met.
• Negotiate contracts and pricing with clients.
• Prepare and present proposals, contracts, and reports to clients.
• Identify opportunities for upselling and cross-selling additional services.
• Ensure compliance with relevant regulations and industry standards.
• Provide regular updates and detailed reports on account status to senior leadership.

Key Qualifications:

• Bachelor's degree in business, horticulture, landscape contracting, or a related field.
• 4+ years of experience in landscape maintenance or account management.
• Strong communication and interpersonal skills.
• Proven problem-solving abilities and attention to detail.
• Proficiency in CRM software and tools.
• Experience in sales and customer service.
• Knowledge of relevant regulations and industry standards.
• Ability to manage multiple tasks and projects simultaneously.
• Certifications in Landscape Maintenance and Irrigation is a plus.
• Bilingual (Spanish) is a plus.

Benefits:

GroundsPRO offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities. The position also offers an excellent compensation package and a comprehensive suite of benefits. Detailed benefit information can be found at this link: 2025 Visterra Benefits Guide.pdf.

GroundsPRO is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v).