Solutions Engineer

Bilingual Spanish Required

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in.

We're currently looking for:

The RingCentral Carrier Sales Business Development Solutions Engineer (BDSE) is a technical pre-sales specialist, responsible for partnering with Service Providers organizations to help Service Providers with onboarding to the RingCentral platform and building and expanding their service offering with RingCentral.

A BDSE should have in-depth knowledge on the entire RingCentral Ecosystem and its APIs. including other UCaaS solutions, Legacy voice, data networking, and security.

Primary responsibilities include Service Provider technical business development, service provider technical relationship management and service enablement and training. Additional responsibilities include, but are not limited to supporting SE collaborative teams, managing service provider feature requests and documenting for product team, lab testing, and continued education on the platform and underlying technologies.

Job Duties:

• Align with key Carrier and Channel Partners to better understand opportunities and support requirements

• Provide in-region onsite support for Service Providers

• Partner with Product team stakeholders to develop and prioritize Product roadmap

• Cultivate relationships with internal and external aligned Partners and resources

• Partner with the team to evaluate new technical solutions to meet or exceed prospect and customer requirements

• Keep up to date on relevant competitive solutions, products and services

• Support other Sales Engineers, in performing advanced technical presentations for customers, and prospects, both remotely and in-person.

• Develop and maintain expert understanding of all RingCentral applications and products

• Represent RingCentral at conferences, industry, and sales events

• Actively participate as a SME for RingCentral products and technologies

To succeed in this role you must meet the following requirements:

• 1-3 years of experience serving in the capacity of a Technical Sales Engineer in a SaaS (Software as a Service) environment, or equivalent, relevant experience.

• 1-3 years of experience working in Solution Sales Engineering capacity selling directly to Service Providers.

• Excellent written, oral, and presentation communication skills. Bilingual (English and Spanish) is a must.

Desired Qualifications:

• Proven ability to provide technical leadership to the account team and engineers.

• Ability to teach other members of the team and effectively manage a team of highly skilled Sales Engineers.

• Must be able to coordinate across various groups and functional teams.

• Ability to apply solutions, technology and products to a business opportunity.

• Willingness to travel regularly throughout the assigned region.

• Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications.

• Knowledge of VoIP, IMS, and data networking protocols.

• Understanding of Service Providers provisioning, billing, and integration processes.

• Understanding of customer communications requirements and business drivers for enterprise business markets.

• Competitive knowledge including solution, technology and product offerings.

• Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues.

• Understanding of software development technologies is desirable.

• Experience with light project management and resource tracking desired.

• Demonstrated ability to implement, drive and track projects.

• Bachelor's degree or equivalent military and/or work experience

• Willingness to travel across the US and Internationally up to 50% of the time.

RingCentral's Solutions Engineering team uses expert knowledge of our platform to help new and existing Service Providers create custom solutions that make the most of our technology.

RingCentral is the leading global cloud-based communications provider because we're not just selling solutions; we're powering human connections. That's why we're the largest and fastest-growing pure-play provider in our space.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are hired in California, the compensation range for this position is between $75,000 and $108,000 for full-time employees, in addition to equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of September 1, 2025. Please apply prior to the deadline to be considered for the role.