Inventory Assistant

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 155 communities and more than 57,000 customers in Arkansas, Texas, Missouri and Tennessee. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.

General Summary:

The Inventory Assistant is responsible for the inventory of goods and equipment and subsequent supply to internal service departments, external contractors and customers. This position adopts best practices in lean inventory management and financial control by supporting company policies and vendor-supported programs, while also performing accurate provisioning of digital set top equipment and entry into equipment and billing systems.

Essential Job Functions:

• Inventories and distributes equipment, supplies, tools and materials;
• Maintains equipment hardware and warehouse data by checking in and provisioning digital equipment, entering issued equipment, returns and performing repairs as necessary;
• Performs adequate oversight and verification to ensure timely and accurate delivery of specified goods or services;
• Manages inventory to ensure maximum efficiency by monitoring stock levels, performing cycle counts and physical inventories; Stocks, organizes and maintains neat and clean warehouse;
• Works with other departments to provide up-to-date information on equipment, supplies and tools needed;
• Performs order management activities that provide current visibility on open and past due orders, project costs, etc;
• Maintains vendor relationships to achieve best value at lowest cost;
• Responsible for incoming and outgoing logistics, including the receipt, unloading, packaging, shipping and filing of claims with freight carriers for lost or damaged items; Operates forklift as necessary;
• Ensures employee safety and OSHA compliance by maintaining safe work area.

Knowledge, Skills, and Abilities:

• Proficient in using ERP systems to purchase, receive, inventory and distribute equipment; Proficient in software programs such as Microsoft Windows, Word, Excel as well as inventory management software;
• Knowledge of industry products, services, policies, and procedures;
• Skill in operating personal computers and various computer equipment such as laptops, PDA's, printers, modems, barcode printers and barcode scanners;
• Knowledge of accounting procedures and internal controls as they relate to purchasing and inventory management;
• Knowledge of warehouse and storage procedures;
• Skill in preparing various reports such as inventory summaries and accounting reports;
• Skill in oral and written communication;
• Skill in identifying problems and resolutions;
• Skill in completing multiple tasks at once;
• Skill in reading and interpreting technical documents and forms including purchase orders, invoices, inventory transaction sheets, work orders, trouble tickets, and service orders;
• Skill in operating various office equipment such as copier, fax, pagers, and telephone;
• Ability to operate forklift and maintain appropriate certification;
• Ability to communicate with coworkers, customers and vendors in a professional manner;
• Ability to pay close attention to detail;
• Ability to organize work and time of self and others;
• Ability to work as a team player;
• Ability to work independently to make decisions and meet department deadlines.

Education and Experience:

High School Diploma required. 3-5 years Warehouse management experience desired. Experience in inventory controls and management a plus. Familiarity with various telephony industry equipment a plus.