Psychiatry Medical Director of Virtual ExpressCare

Physician Affiliate Group of New York, P.C., (PAGNY) is seeking a PsychiatryMedical Director to join the team at NYC Health + Hospitals.Virtual ExpressCare (vEC) is a 24/7 telehealth service that offers a simple and easy way for our patients to access high-quality and affordable virtual urgent care services. The ability to meet patients where they are, will allow NYC Health + Hospitals to deliver safe, competent care outside of the four walls of hospitals and health centers. Available through the website (ExpressCare.nyc) or through phone, vEC fills in a critical patient care need.

The Mission ofNYC Health + Hospitalsis to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitalsis the nation's largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

Opportunity Details:

• Reporting directly to the vEC Executive Director with professional reporting to Chief of Behavioral Health Services.
• Provide direct patient care at a minimum of 2 clinical sessions per week.
• Set clinical standards, including integration of evidence-based clinical practice, building this into new and existing patient care delivery systems.
• Participate in senior management business and clinical quality strategy development and implementation.
• Focus teams and organization units on visions and distinctive strategies that improve short- and long-term performance.
• Develop core curriculum for telehealth clinical training.
• Provide oversight of all clinical staff.
• Directly supervise APP staff.
• Handle escalation and support for on-shift Physician and APP staff as needed.
• Serve as clinical lead for survey preparation and implementation.
• Evaluate and assess clinical providers.
• Create frameworks for performance evaluation, feedback, and learning for clinicians (e.g. peer review, professional practice evaluations, etc.).
• Partner and collaborate with the provider staff and management team, facilitating teamwork and shared goals.
• Help represent provider staff viewpoints to administration and relay administrative views to provider staff.
• Create and manage monthly AMION scheduling for all providerswith administrative support.
• Participate in weekly service leadership meetings to ensure growth and quality.
• Follow-up on provider and patient grievances.

Quality analytics, clinical reporting, and risk management

• Lead clinical and population health analytics for the service line (e.g. patient-level risk stratification).
• Develop and monitor quality measures for new payment models (value based/risk-based payment structures).

Provider recruitment strategy

• Develop and implement strategies for provider recruitment and retention.
• Design career paths for clinician leaders.
• Assist in the development of budgets and allocation of funds based on studies of costs, reviews of departments/divisions, familiarity with operating procedures and discussions with department heads.
• Act in liaison with Central Office and Hospital Facility leadership to assist in providing professional, technical, administrative, and support services. May represent the facility in development of cooperative relationships with community and in matters involving City, Regional, State, and/or Federal agencies.

• Medical Doctorate (MD or DO) with Board Certification in Psychiatry.
• Possess a New York State License to practice medicine in the State of New York, as well as current DEA, BCLS and ACLS certification and Infection Control Certification.
• Familiarity with pediatric and adolescent psychiatry preferred.
• Experience providing urgent or crisis behavioral health care, including through telepsychiatry platforms preferred.
• Demonstrated leadership experience in clinical or administrative roles, preferably in fast-paced or urgent care behavioral health settings.
• Strong working knowledge of healthcare operations, including regulatory standards, quality assurance, performance improvement, and behavioral health integration within medical settings.
• Leadership experience is preferred.

Wages and Benefits include:

Annual Base Salary: $291,000* (board certified) based on 40-hour work week.

The annual total value of the compensation package is estimated at $320,100** (board certified), which includes the baseline salary, 401(k) contribution.

• 401(k) Company Contribution (subject to IRS contribution limits):
  • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
  • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Annual Continuing Medical Education (CME) Reimbursement.
• Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you.
  • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Loan Forgiveness: Position may be eligible for loan forgiveness through certain state or federal programs.
• Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York Community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity, inclusion, and equitable hiring practices. We are dedicated to fostering a respectful and supportive workplace where everyone is valued. All candidates are considered based on their individual qualifications, potential, and experience.

To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

*Salary Disclosure Information: The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.

**The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.