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Claims Adjuster

Hill International Inc
flexible benefit account, paid time off, long term disability, tuition reimbursement, 401(k)
United States, New Mexico, Santa Fe
Jun 30, 2025

Hill International is seeking a Claims Adjuster near Santa Fe, New Mexico


  • Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions.
  • Disaster-related knowledge and background to accurately assess losses, damages, repairs, and replacement costs. Must be an expert in using Xactimate software.
  • Customer service, excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.
  • Proficiency in using claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.
  • Must be proficient and have a high degree of knowledge on how to use Xactimate to accurately structure POLs to provide adequate compensation for claimants to rebuild.
  • Must be proficient in assessing property and fire-related and flood-related damage accurately, which involves understanding the extent of damage, the required repairs, required documentation, and associated costs.
  • High School Diploma
  • A minimum of ten years of combined experience in claim/case processing roles including customer service, data entry, reviewing, and evaluating various types of disaster related losses.

Depending upon your employment status, Hill's comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program.

Hill International, with more than 4,100+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.

Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.

Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisi.com.

Hill International is an Equal Opportunity Employer/Veteran/Disabled

Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.

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