Public Safety Dispatcher

• Conducts in depth research by utilizing multiple various resources.
• Answers emergency and non-emergency calls for service.
• Receives and relays messages to appropriate personnel.
• Directs requests for assistance for police, fire, and emergency medical services (EMS) to the appropriate agency.
• Prioritizes calls for service and dispatches appropriate resources in accordance with established operating procedures.
• Provides emergency medical instruction.
• Operates radio console by receiving and transmitting radio communications.
• Maintains contact with units at all times during shift assignment.
• Maintains a continuous record of the status of mobile units, manual/automated logs, and records, including a log of all information received and transmitted.
• Sends/receives computer terminal messages and routes messages to appropriate destinations.
• Monitors cameras, alarms, and City Hall doors in case of required emergency lockdown.
• Works with other Police divisions, such as Animal Control and Records, and all other City of Ames departments.
• Operates other equipment essential to the position.
  
  Other Job Functions:
• Regularly exposed to sensitive and confidential information that cannot be discussed or shared outside the workplace.
• Act as essential emergency personnel and are required to come to work in disaster and bad weather situations.

If you are interested in reading more on this position, and to apply, please see our careers page at:  www.cityofames.org/jobs .

The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against.