Pension Plan Analyst

TEKsystems
$22.00 - $31.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Concord
Jun 29, 2025
Job Title: Pension Services Analyst Location: Onsite - Concod, CA Hours: Mon-Fri 8am - 5pm PST Job Type: Full-Time About the Role Are you a detail-oriented professional who thrives on solving complex problems and delivering exceptional service? We're looking for a Pension Services Analyst who can combine analytical precision with white-glove customer care to support our members through every step of their retirement journey. In this role, you'll be responsible for processing pension applications, investigating member histories, and uncovering discrepancies with a detective's mindset. You'll also serve as a trusted guide to members-explaining pension benefits, resolving issues, and ensuring a seamless experience from inquiry to resolution. Key Responsibilities * Analyze and process pension applications, ensuring all documentation is accurate and complete. * Conduct in-depth fact-finding to reconstruct member work histories and determine pension eligibility. * Deliver clear, empathetic explanations to members and union representatives via phone, email, online portal, and in-person. * Identify and resolve complex pension issues, documenting findings and outcomes with precision. * Calculate pension benefits under multiple plans, including adjustments for QDROs, suspensions, and post-age 70 accruals. * Review and verify pension applications completed by peers for accuracy and completeness. * Maintain and update member records, ensuring data integrity across systems. * Prepare correspondence and reports related to pension benefits, retirement history, and tax reporting. What You Bring * Strong analytical and investigative skills-you enjoy digging into data and uncovering the full story. * Ability to walk members through complex processes with clarity and patience. * A proactive mindset for identifying issues and crafting thoughtful, compliant solutions. * Exceptional attention to detail and organizational skills. * A commitment to providing high-touch, white-glove service to every member. * Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.). * Proven success in roles within banking, real estate, or other data-driven environments. * Experience in pension administration, benefits processing, or a related field is a plus. Why Join Us? * Be part of a mission-driven team that supports the retirement security of thousands of members. * Work in a collaborative environment where your analytical skills and customer service excellence are equally valued. * Gain deep knowledge of multiple pension plans and grow your expertise in retirement benefits. Pay and Benefits The pay range for this position is $22.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Concord,CA. Application Deadline This position is anticipated to close on Jul 11, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.