Activity and Business Office Intern

Join our team at Great Lakes Management as our Activity and Business Office Intern! This position provides support to both the Life Enrichment and Business Office departments. This position offers hands-on experience in planning and facilitating resident activities, as well as exposure to administrative and operational functions within a senior living or healthcare environment.

Benefits:

• Health, Dental, and Vision Insurance
• Paid Vacation and Sick Time
• Paid Holidays and Floating Holidays
• 401(k) Match

Activity and Business Office Intern Responsibilities:

Activity Support (Life Enrichment)

• Assist in planning, coordinating, and facilitating resident programs and activities.
• Help prepare materials and setup for events, games, arts and crafts, and outings.
• Encourage resident participation and provide one-on-one companionship as needed.
• Take photos and assist with creating activity calendars, newsletters, or social media updates.
• Track resident participation and feedback to improve engagement.

Business Office Support

• Assist with general administrative tasks such as filing, data entry, and organizing resident records.
• Help with communication efforts to families and vendors (calls, emails, letters).
• Support in maintaining accurate billing documentation and internal logs.
• Participate in onboarding and orientation for new hires or residents as needed.
• Provide receptionist support (greeting visitors, answering phones) when required.

Qualifications:

• Currently enrolled in a college/university program in healthcare administration, business, recreation therapy, gerontology, or related field.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a dynamic environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Compassionate, patient, and enjoys working with seniors or individuals with disabilities.

Learning Objectives:

• Understand the role of activities and administrative operations in a senior care or residential community.
• Gain real-world experience in event planning, resident engagement, and office management.
• Develop interpersonal and professional communication skills in a collaborative workplace.

Work Conditions:

• May involve standing, walking, bending, and lifting up to 25 pounds.
• Flexible hours including occasional evenings or weekends depending on event schedules.
• Professional attire and adherence to community policies required.