International Services Advisor

Rutgers University

life insurance

United States, New Jersey, Newark

Jun 12, 2025

Position Details

Position Information

Recruitment/Posting Title	International Services Advisor
Job Category	Staff & Executive - Student Affairs and Services
Department	Student Affairs - Nwk
Overview	The Office of International Student & Scholar Services ( OISS) is a pivotal component of the university's mission, goals, and vision as it ensures the institution can host and welcome international students and scholars from across the world. International students and scholars add to the profound diversity of the institution and help foster local relationships and roots within the Newark diaspora. Under the division of student affairs, our role is to support this community to lead, learn, and serve their own community and take these skills to their part of their world. The fantastic part of our team is that we are dedicated to the needs of the students and make sure we support them not only through their visa compliance but also academically and socially. We have a holistic approach to ensure our students succeed in their educational goals, and we love what we do to support students' growth.
Posting Summary	Rutgers University-Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking an International Services Advisor. Reporting to the Assistant Dean for International Student & Scholar Services, the International Services Advisor provides immigration advising and services to international students and scholars of Rutgers, The State University of New Jersey, Newark Campus. The Advisor is responsible for and not limited to the following. Handles a significant portion of the student appointments, walk-in traffic, data management and paperwork Works with Rutgers colleagues, government officials, and international advising staff in other schools when handling and following up with individual cases Plays an important role in making the transition for international students and scholars to the University a positive experience The International Service Advisor has heavy daily contact with international students and scholars, as well as colleagues in other departments on campus. This highly skilled professional is a key member of the office team which also includes another International Services Advisor, a full-time Administrative Assistant and two Student Aides. This is a very "people-oriented" position in which building strong relationships with students, faculty, and staff, as well as effective teamwork with colleagues is of the utmost importance.
FLSA	Exempt
Grade	05
Salary Details
Minimum Salary	65741.00
Mid Range Salary	81857.00
Maximum Salary	97972.00
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours (per week)
Standard Hours	37.50
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement.
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Requires a Bachelor's degree or an equivalent combination of education and/or experience. Also requires two years' professional experience. The experience must have included learning a body of specialized knowledge specific to the job, exercising critical thinking skills to solve problems, and customer or client service work.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Talent for attention to DETAILS, ACCURACY, and DEADLINES Experience working with international students and scholars in a higher education setting Demonstrated interpersonal, communication, advising, problem-solving capabilities and cross-cultural sensitivity; Excellent skills for organization Multitasking and working efficiency in a fast paced environment Ability to work both independently and as a constructive member Collaborative member of team efforts; Must possess well-developed research, writing presentation, and analytical skills Occasional evening and weekend hours may be required U.S. citizenship or legal permanent residency is required per federal regulations
Preferred Qualifications	Experience with cross-cultural exchange and/or studying or working overseas preferred; strong commitment to international education. Fluency in or familiarity with a second language preferred Master's degree or some graduate study Degree in international relations, anthropology, area studies, foreign languages, or another field directly related to working international students Experience advising international students in an academic environment Experience living and/or working abroad Knowledge of one or more foreign languages Familiarity with F-1 and/or J-1 regulations and with SEVIS
Equipment Utilized	Personal computer, scanner Primary software to be used: SEVIS RTI Sunapsis (database used to connect with SEVIS) Microsoft Office Suite Email & Calendar Specialized materials: 8CFR and 22CFR (Coles of Federal Regulations) NAFSA Adviser's Manual (federal regulations interpreted in practical terms)
Physical Demands and Work Environment	May need to work late nights or weekends for specific programs and campus initiatives at the request of the supervisor or Student Affairs leadership.
Special Conditions

Posting Details

Posting Number	25ST1212
Posting Open Date	06/12/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-Newark
Home Location Campus	Rutgers University-Newark
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement