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Production Support Analyst

TEKsystems
$70.00 - $80.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Tysons
Jun 12, 2025
Top Skills' Details 5+ years of experience with L3 Production support, on call work, strong written and verbal communication, looking at dashboard, trouble shooting, Analytical, and understand the business. Environment is WebLogic, AWS, EKS, Postgres, Angular, React, spring boot, Java, MongoDB, Postgres, and knowledge of DB2. Some exposure to Atlassian suite is required. Please note: The focus would primarily be production support and addressing customer issues. There would be an opportunity for some automation and product development but that would depend on priority. Description Must Have Qualifications: 5 years of experience with Production support on call work strong written and verbal communication looking at dashboard trouble shooting Analytical and understand the business. 60/40 split- WebLogic AWS EKS Postgres Angular react spring boot Java MongoDB Postgres and knowledge of DB2. Some exposure to Atlassian suite is required. Please note: The focus would primarily be production support and addressing customer issues. There would be an opportunity for some automation and product development but that would depend on priority. - Bachelors degree in computer science or engineering or equivalent experience - 5 years of experience engineering awesome solutions and demonstrated experience in application production support. - 4 years of demonstrated experience working in modernized development teams - Knowledge and experience in designing for and implementing solutions in the cloud AWS. This can range from custom code on IaaS/PaaS to SaaS solution integrations. - Good communication skills. The incumbent will be responsible for interfacing and influencing with the business lines as well as others across IT. - Strong decision making and problem-solving skills. - Languages: Java Angular node.js Python - Modern Tools: Jenkins Cucumber Atlassian Suite Jira Bitbucket Git - DBs: DB2 Mongo PostgreSQL - Cloud: AWS - Other: EKS Docker OpenShift - Monitoring Tools: DynaTrace Splunk ELK/ESS - Scheduling Tools: Autosys Control-M Keys to Success in this Role: - Hands-on Development - Collaborative attitude - Aim to be innovative - Thoughtful and inspiring leader - You will be part of a team that is undergoing modernization driving adoption of modern software engineering delivery practices Real Agile TDD ATDD Stateless Design Microservices Containerization etc. and provides application support and continuous business value to its users and customers. - You bring knowledge and experience in supporting applications in cloud. - You will be responsible for interfacing with business lines and others across IT and will use your strong communication and problem solving skills to do this efficiently. - You will use your deep system knowledge debugging expertise to come up with strategic solutions for production support. Skills Production support Pay and Benefits The pay range for this position is $70.00 - $80.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tysons,VA. Application Deadline This position is anticipated to close on Jun 13, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.