Position Details
Position Information
| Recruitment/Posting Title |
Program Coordinator I |
| Job Category |
URA-AFT Administrative |
| Department |
Athletics Mktg & Communication |
| Overview |
The Rutgers Division of Intercollegiate Athletics sponsors 24 intercollegiate sports, comprised of 14 women's and 10 men's programs, that compete at the Division I level. The Scarlet Knights are members of the prestigious Big Ten Conference, the nation's premier academic and athletic conference, after officially joining the league on July 1, 2014. Known as "The Birthplace of College Football, Rutgers hosted Princeton on Nov. 6, 1869 in the first intercollegiate football game, with RU earning a 6-4 victory. |
| Posting Summary |
Rutgers, The State University of New Jersey is seeking a Program Coordinator I for Athletics Marketing & Communication. This position works under the supervision of the Associate Athletic Director of Marketing.
Among the key duties of the position are the following:
- Handles administration of database marketing campaigns through the use of AdobeCampaign, Salesforce CRM (Customer Relationship Management system) and other systems in the ticket marketing, sales and service ecosystem.
- Serves as marketing contact for assigned sports with oversight of planning and promotional efforts, fan experience and game day.
- Manages all email/text communication to the Rutgers fanbase including content creation, segmentation, scheduling, engagement and tracking return on investment while working with additional external units (R Fund, SAMCO, Scarlet Knights for Life, Communications, etc.).
- Serves as the primary contact between Athletic Ticket Office and our ticket vendor's marketing automation team.
|
| FLSA |
Nonexempt |
| Grade |
04 |
| Salary Details |
|
| Minimum Salary |
57356.00 |
| Mid Range Salary |
71372.00 |
| Maximum Salary |
85388.00 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits
- Life insurance coverage
- Employee discounts programs
For detailed information on benefits and eligibility, please visit:
http://uhr.rutgers.edu/benefits/benefits-overview. |
| Position Status |
Full Time |
| Working Hours (per week) |
|
| Standard Hours |
37.50 |
| Daily Work Shift |
|
| Work Arrangement |
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. |
| Union Description |
URA-AFT Administrative |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's degree and two (2) years of experience in marketing, ticketing or or database management in intercollegiate athletics, or an equivalent combination of education and/or experience.
|
| Certifications/Licenses |
- A valid driver's license would be required for this position; Use of personal vehicle in order to travel for business demands.
|
| Required Knowledge, Skills, and Abilities |
- High level of communication skills, strong organizational skills and capable of handling multiple tasks at once.
- Over the course of a year, this position will successfully deliver 10mil+ emails to Rutgers Athletics constituents. It is important that this position has experience deploying email campaigns, has a firm understanding of the system utilized and extremely strong communication skills.
|
| Preferred Qualifications |
- Three (3) years' experience in marketing, ticketing or database management in intercollegiate athletics.
- Bachelors degree in Business Administration, Marketing or Sport Management.
- Knowledge of Paciolan Ticketing System, Email & Marketing Automations.
|
| Equipment Utilized |
- Paciolan Ticketing System.
- Email marketing / marketing automation platform.
CRM.
|
| Physical Demands and Work Environment |
- Lifting of boxes at times.
- Evening and weekend hours required.
|
| Special Conditions |
|
Posting Details
| Posting Number |
25ST1209 |
| Posting Open Date |
06/10/2025 |
| Special Instructions to Applicants |
All applicants must complete and attach in the "Applicant Document" section under "Affirmation of Association with a Prospective Student-Athlete Form" the Affirmation of Association with a Prospective Student-Athlete form (provided in the link below)
https://scarletknights.com/documents/2019/9/13/IAWP_Affirmation_Fillable.pdf |
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
Rutgers University - New Brunswick |
| City |
New Brunswick |
| State |
NJ |
| Location Details |
|
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
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Jun 10, 2025