Technical Quality Engineering Manager - Retail OMS & Supply Chain (Hybrid)

Technical Quality Engineering Manager - Retail OMS & Supply Chain (Hybrid)

Cognizant Technology Solutions is seeking a Technical Quality Engineering Manager - Retail OMS & Supply Chain (Hybrid) to join our team of IT professionals in a permanent role. If you meet our background requirements and skills and are seeking an opportunity with these skills and expertise, here is the ideal opportunity for you!!

About Cognizant's QEA Practice:

We are the largest Quality Assurance Practice Globally servicing 800+ Clients. We bring the industry leading vision and expertise to help with Quality Engineering transformation journey for our reputed clients. We provide Next Gen QA offerings like System Modernization assurance, Business Process Assurance, Quality Engineering, Cloud Platform Assurance, Customer Experience Assurance and Robotic Test Automation. We have been ranked #1 for Market Impact by Everest Group for four times in a row and ranked #1 for completeness of vision, test advisory and Digital Business Assurance in Gartner Magic Quadrant !!

Onsite Location : Issaquah, WA

Qualifications:

Required Skills/Qualifications:

• 15+ yrs. of experience in Quality Engineering with at least 3-5 years in cloud-native and microservices-based programs.
• Strong working knowledge on Retail - Order Management and Supply Chain domain
• Hands on experience in Testing market available OMS solutions (like Sterling) and/or custom OMS platforms in retail environments, especially those involving high-volume order processing, inventory synchronization, and multi-channel fulfilment
• Solid understanding of microservices testing strategies including contract testing, service virtualization, and chaos engineering.
• Familiarity with cloud platforms (AWS/GCP/Azure) and container orchestration (Kubernetes).
• Good knowledge on building automation framework using Reqnroll (SpecFlow alternative) with test scripts developed in C# to ensure alignment with the .NET tech stack and supports BDD practices and CI/CD tools (Argo CD).
• API and Microservices Automation experience - automating RESTful APIs and microservices which includes validation of order lifecycle events such as creation, sourcing, confirmation, fulfilment, and settlement
• Experience in handling quality in Agile/DevOps environments.

Preferred Skills/Qualification:

• Understanding of DevOps practices including automated testing, continuous integration, and deployment pipelines is good to have.
• Exposure to tools like Jenkins, GitHub Actions, and monitoring frameworks is a plus
• Google Cloud Professional Cloud Architect or AWS Certified Solutions Architect - for cloud-native solution oversight.
• DevOps Foundation or Practitioner Certification - to validate CI/CD and automation capabilities.

Responsibilities:

• Develop and maintain strong client relationships, while understanding their needs and goals.
• Define and drive the quality assurance (QA) strategy aligned with architecture principles. This includes establishing test automation frameworks, performance testing protocols, and continuous quality gates across CI/CD pipelines.
• Establish and supervise quality metrics such as defect leakage, automation coverage, test execution velocity, and SLA alignment. Ensure these are reported openly to collaborators.
• Handle end-to-end test lifecycle including test strategy, planning, design, execution, and defect management. Ensure traceability from requirements to test cases and defects.
• Collaborate closely with DevOps to integrate quality checks into build and deploy pipelines. Work with architects to ensure testability of microservices and APIs.
• Seek opportunities to offer additional services that meet client needs.
• Collaborate efficiently with offshore team and establish clear communication channels to ensure seamless delivery without leakages

Work Authorization

• Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Salary and Other Compensation:

• Applications will be accepted until 06/20/25
• The annual salary for this position is between $83,250/- to $131,500/- depending on experience and other qualifications of the successful candidate.
• This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans

Benefits:

• Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#li-si2