Specialist Clinical Outcome Improvement

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.

Primary Purpose

Responsible for developing, managing, and monitoring multiple initiatives aimed at improving clinical outcomes in different care settings, with particular focus on outcomes impacting value-based payments and hospital rating. Responsible for collaborating with clinical staff, administrators, and support functions in order to achieve desired goals and maximize the value for Parkland and our patients. Activities include, but are not limited to, project management, process improvement, education and mentoring, auditing, reporting, etc.

Minimum Specifications

Education

• Must have a Bachelor's degree in a related field.
• Prefer a Master's degree in a related field.

Experience

• Must have two (2) years of Project Management experience, managing increasingly complex projects.
• Prefer project management experience in a healthcare setting.
• Prefer clinical experience.

Equivalent Education and/or Experience

• May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.

Certification/Registration/Licensure

• Prefer Category I Project Management Professional certification by the Project Management Institute.
• Prefer Six Sigma certification

Skills or Special Abilities

• Must be able to demonstrate a working knowledge of Project Management processes and methodologies.
• Must be able to demonstrate skills used in the development of work breakdown structures, project risk management planning, cost-benefit analysis, and project audit requirements.
• Must have excellent oral and written skills.
• Must have good organizational skills and be able to demonstrate both analytical/statistical and managerial skills.
• Must be able to communicate effectively with all levels of internal and external personnel.
• Must have excellent presentation skills, and personal computer skills in MS Project, MS Word, Power Point, Access and Excel software.
• Must have strong database management skills.
• Must have superior analytical, problem solving, negotiation, and conflict resolution skills.
• Must be able to prepare project schedules, budgets, and reports.
• Must be able to build effective working relationships with a dynamic, professional team.
• Must be client focused, with a commitment to excellence.

Responsibilities

1. Under general supervision, provides project management leadership through planning, managing, performing, controlling, and reporting on the work performed by individual project teams on multiple, concurrent, and increasingly complex projects.
2. Under general supervision, applies Parkland's Project Management direction, methodology, and processes to assigned projects, in order to achieve organizational goals in support of the 1115 Waiver Initiative. Facilitates the process(s) of developing project objectives and deliverables.
3. Ensures comprehensive and consistent documentation and reporting of project metrics, including project variance(s), including milestone tracking, resource usage, and change control. Develops the project schedule, ensuring timely project completion.
4. Works with assigned managers, internal/external customers, and vendors to project, identify, obtain, and resolve conflicting demands on resources. Negotiates with a multidisciplinary team to implement projects on time, on budget, and with appropriate quality.
5. Proactively identifies and communicates issues and risk. Makes recommendations and suggestions to assigned manager and implements mitigation and contingency strategies to ensure project health.
6. Establishes and maintains collaborative, responsive customer service with internal and external customers by providing continuous follow through and communication regarding project(s) health and priorities.
7. Initiates, develops, and implements changes to project management processes, methods, and tools to improve effectiveness, productivity, and efficiency that improve the overall goals of the department and Parkland.
8. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the 1115 Waiver Initiative. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.
9. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
10. Stays abreast of the latest developments, advancements, and trends in the field of Project Management by attending seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices.
11. Participates in planning/production of Region 9 Learning Collaboratives as part of the 1115 Waiver Initiative program.

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.