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Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Develops and delivers Customer Success enablement program content per the definition and requirements of the enablement strategy. Covers all CS roles. Connects with Sales Enablement, Segment Hubs and field SMEs to source content/build as required. Delivers training courses as needed. Used Skillbase competencies to drive content definition and build and links content to skills.
Work with SMEs, Instructional Designers, and Content Developers to curate and/or build professional skills content Deliver Customer Success onboarding workshops and other training as required Work with CS Enablement Director to develop and execute Customer Success specific enablement programming such as product knowledge, value management, OCM, etc Act as instructional design expert in the development and delivery of enablement products Stay up to date on instructional design trends and best practices and integrate them into CS enablement
4+ years of enablement planning and program management experience in a technical enablement team Bachelor's degree in Instructional Design, Adult Learning, or similar. Excellent presentation, communication and interpersonal skills, building and maintaining trusted advisor relationships with customers and internal teams. Understanding of how technical resources learn Ability to proactively identify problems and propose solutions Strong problem-solving skills and the ability to think strategically and analytically. Self-motivated, proactive, and able to work independently and as part of a team. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
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PTC
May 30, 2025