EPMO Business Analyst II

SUMMARY: The EPMO Business Analyst II is a key contributor within the Enterprise Project Management Office, responsible for supporting the early phases of the Project Delivery Lifecycle (PDL) through implementation. This role focuses on defining and managing business and functional requirements, facilitating solution design, supporting vendor evaluations, overseeing User Acceptance Testing (UAT), and supporting Change Management. The Business Analyst II also provides critical administrative and coordination support to Project Managers, ensuring seamless project execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

Project Initiation & Scoping

• Participate in the early phases of the PDL to support project scoping, business case development, stakeholder engagement, and vendor selection processes.
• Assist in identifying current-state gaps and future-state needs aligned to business objectives.

Requirements Definition & Management

• Elicit, document, and manage business, functional, and non-functional requirements through interviews, workshops, and document analysis.
• Translate business needs into clear and concise user stories, use cases, and process flows to guide solution design.
• Maintain traceability of requirements throughout the lifecycle of the project.

Solution Design Support

• Collaborate with business, technology, and vendor partners to support the design of effective and scalable solutions that deliver the stated outcomes.
• Assist in validating proposed designs against business requirements and objectives.

User Acceptance Testing (UAT)

• In the absence of a Test Lead, develop UAT strategy, test plans, and test cases based on business requirements. Otherwise, provide support for the Test Lead in these activities.
• In the absence of a Test Lead, coordinate UAT activities including test execution, defect tracking, and resolution with stakeholders. Otherwise, provide support for the Test Lead in these activities.
• Support business users in validation and sign-off of test results.

Project Support & Administration

• Where necessary, support Project Managers with ongoing project administration tasks such as scheduling meetings, maintaining project documentation, updating RAID logs, and producing status reports.
• Assist in tracking deliverables, action items, and key decisions.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

EDUCATION

Bachelor's Degree in Business Administration, Information Systems, or a related field.

EXPERIENCE

• 5+ years of experience as a Business Analyst, preferably within a banking or financial services environment.
• Familiarity with bank-specific regulatory environments and risk frameworks (eg, Basel III, SOX, etc.).
• Experience with requirements management, UAT coordination, and vendor collaboration.

CERTIFICATES, LICENSES, REGISTRATIONS

• Six Sigma Green Belt, Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), and/or PMI Professional in Business Analysis preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to influence senior stakeholders and operate across business and technology domains.
• Expertise in requirements development, including both business and functional requirements.
• Strong understanding of project lifecycles, business analysis methodologies, and systems development lifecycle (SDLC).
• Proficiency in tools such as Microsoft Office Suite, JIRA, Confluence, and process modeling tools.
• Excellent communication, analytical thinking, and documentation skills.
• Strong strategic thinking paired with operational execution ability.
• Demonstrated emotional intelligence, resilience, and the ability to lead through ambiguity.
• Proven ability to build trust, foster collaboration, and drive alignment across complex stakeholder groups.
• Metrics-driven mindset with the ability to link change initiatives to business outcomes.