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Student Worker/Care Support Assistant - Senior Services | Continuum Integration - Days

Virginia Commonwealth University Health Systems
United States, Virginia, Richmond
May 16, 2025
The Care Support Assistant provides a safe environment for staff, patients and visitors by ensuring those who enter the medical facility are not exhibiting signs of illness and are following hospital guidance with regard to personal protective equipment. Licensure, Certification, or Registration Requirements for Hire: None
Licensure, Certification, or Registration Requirements for continued employment: None
Experience REQUIRED: Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc.; Strong communication and interpersonal skills
Experience PREFERRED Previous work experience in a healthcare setting
Education/training REQUIRED: High School diploma or equivalent
Education/training PREFERRED: Post High School courses in an allied health or healthcare related field from an accredited program Independent action(s) required: None Supervisory responsibilities (if applicable): None
Additional position requirements: Must be prepared to work rotating shifts, weekends, holidays, extended hours and during inclement weather to ensure patient flow and throughput
Age Specific groups served: N/A
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting Less than 20 lbs.
Activities: Prolonged standing, Prolonged sitting, Reaching (overhead, extensive, repetitive)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions,Noisy environment, Able to adapt to frequent change

A key mission of the Senior Services | Continuum Integration | VCU Health at Home team is intentional focus on person-centered, holistic care, which is essentially putting emphasis on the patients' clinical needs in the context of the social dynamics inherent within their everyday lives. To understand the impact of all of the aspects that affect a patient's health journey, a solid model of care coordination is needed to anticipate health needs and work towards a preventive approach to medicine. Implementing a patient-centered model means putting the patient at the center of their own health care journey, supporting and providing them with the tools and resources necessary to thrive across a variety of care settings. We provide and promote care coordination through the collaboration and alignment of various stakeholders such as our hospitals, clinics, patients' health plans and integrated community partners like SNF, Home Health, Hospice, and many more.

The intern will observe and participate in the VCU Health organization's strategic investments in areas such as:
* Analytics and data management
* Population health programs like ACO Reach
* Virtual Care including Remote Patient Monitoring
* Ambulatory Care
* Community Care: Nursing Home, Home Based Primary Care, Hospital at Home
* Post-hospital discharge continuity of care programs and nurse case management
* Marketing and Educational resources
* IT infrastructure and EMR
* Process Improvement
* Legal and contracting

Reports to:
Director, Digital Health at Home. Also responsible to each manager that the intern is currently completing projects for. All managers will be located at the Continuum Integration Center, in Richmond VA.

Work Hours:
15-20 hours/week during semesters. To be arranged based on the intern's schedule, within the normal VCU business hours: 8:00am-5:00pm Monday - Friday.

During the summer full-time would be an option based on the desires of the intern and the company. When the intern is in their semester a schedule will be created based around their classes and needs.

MHA Student Minimum Qualifications
1. Organization - ability to administer, organize, and manage projects; documentation of project progression
2. Communication- ability to effectively and efficiently communicate via in-person, email and the telephone, keep managers up-to-date on project progression
3. Computer Literacy - confident PC user with a willingness to learn and utilize VCUHS systems
4. Multi-Tasking Capability - ability to handle more than one project at a time, meet deadlines, maintain flexibility
5. Initiative - confident and capable of taking ownership of projects once the guidelines are assigned and understood

Days

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

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