Description
UCLA Health is seeking a Mailroom Lead to support and oversee daily operations in the Faculty Practice Group (FPG) mailroom. Reporting to the Office Manager, the Mailroom Lead will serve as the team leader, assigning and distributing tasks while ensuring timely and accurate processing of all incoming and outgoing mail. This includes supporting functions such as front desk, scanning, correspondence, and faxes. The Mailroom Lead will monitor workflows, guide staff, track quality metrics, and assist with process improvement. This role also requires strong organizational skills, effective communication, and the ability to support mailroom operations across multiple departments. In this role, you will:
- Assign
and distribute mailroom tasks, including sorting, stamping, and distributing incoming and outgoing mail. - Provide
guidance and oversight on daily operations, ensuring accuracy and timeliness in processing mail, live checks, credit card payments, and guarantor statements. - Coordinate
Iron Mountain deliveries and pickups for various departments. - Act as
an in-house courier and support supply inventory management. - Assist
with office and facility needs, including coordination with vendors and support for building management operations. - Enforce
5S compliance and ensure ergonomic safety standards are upheld in all workspaces. - Support
administrative coordination for equipment service requests and clerical supply ordering.
Salary Range: $29.42 - $42.14 hourly
Qualifications
We're looking for a detail-oriented and dependable administrative leader with:
- Previous
mailroom experience, required. - Ability
to maintain confidentiality of sensitive information. - Ability
to lift up to 35 pounds. - Proficiency
in Microsoft Office (Word, Excel, PowerPoint). - Knowledge
of billing information, claim forms, referrals, authorizations, and benefit forms. - Familiarity
with CareConnect and BruinBuy applications. - Ability
to work under pressure in a fast-paced environment with minimal supervision. - Strong
communication and interpersonal skills. - Experience
coordinating with vendors and managing office logistics. - 2-5
years of managerial/lead experience, highly desired - Excellent
organization, multitasking, and planning skills.
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