eCommerce Manager

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title
: eCommerce Manager
Job Location
: Davidson, NC

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

The eCommerce Manager at Ingersoll Rand will drive breakthrough growth for brands in the North America compression business by facilitating a world class digital buying journey process within the greater Demand Generation organization. This role will be responsible for deploying engaging integrated campaigns and self-service customer experiences that generate eCommerce growth. They will analyze customer shopping behavior to identify opportunities to improve engagement, conversions, and ensure optimal return on investment. This role will be essential to driving meaningful growth, working in a fast-paced, customer-centric environment.

Responsibilities:

Demand Generation:
Growth Campaigns: Develop and deploy comprehensive and integrated marketing campaigns that deliver growth in strategic eCommerce marketplace channels.
Services Connectivity: Work with product management and sales to identify opportunities with current customer base and deploy robust lifecycle marketing campaigns to increase connectivity via self-service buying journeys.
Content Excellence: Deploy industry-leading product content (listings) to drive customer conversion and elevate brand preference. Manage content syndication platform and standard work to ensure optimal content on retail/partner sites.
Business Development:
Market Attractiveness: Leverage analytical insights and research to identify and suggest new opportunities to leverage for eCommerce growth.
Cost-to-Serve Optimization: Deploy self-service customer experiences to reduce cost to acquire orders and drive up margin realization.
Winning Culture:
Work across functions, cross matrixed leaders, and within the peer team to deliver results as a team.
Champion best practices sharing with eCommerce Breakthrough Lab community and lead cross-SBU projects to develop new capabilities.

Requirements:

• Bachelor's degree required
  
  
• A minimum of 6 years of professional work experience
  
  
• Background in eCommerce (B2B and/or B2C)
  
  
• Direct experience in Digital Marketing (Search/Display/SEO/CRO)
  
  
• Proficiency in Microsoft Excel is required
  
  

Core Competencies:

• 6+ years digital marketing experience
  
  
• Entrepreneurial spirit and comfort with ambiguity
  
  
• Ability & desire to work within a fast-paced & complex environment
  
  
• Passion for data and analytics - this is a technical and systematic role
  
  
• Robust understanding of keywords/match types - experience with Amazon Advertising platform is a plus
  
  
• Strong project management skills - experience in managing and prioritizing multiple projects simultaneously
  
  
• Resourcefulness to effectively navigate the internal organization to resolve issues and achieve objectives
  
  
• Must be able to work independently with minimal supervision
  
  
• Excellent oral and written communication skills
  
  

Travel & Work Arrangements/Requirements?

This position will be based at our corporate offices in Davidson, NC, with minimal anticipated travel

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.