Business Applications Analyst II

City of Minneapolis
$66,489.00 - $92,019.00 Annually
medical insurance, dental insurance, life insurance, parental leave, vacation time, paid holidays, sick time, retirement plan, pension
United States, Minnesota, Minneapolis
May 14, 2025
Position Description Function as bridge between department and technology by providing customer service in developing and implementing procedures to sustain system and data integrity, handling systems problems and training staff in systems processes and procedures. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities * Work as an intermediary between users and technical staff including vendors, contractors, and City staff by identifying and communicating business needs, assessing application needs, setting up codes in applications, preparing report specifications, and testing applications. * Develop ad hoc reports using appropriate software to extract data from various systems and load it into appropriate software for presentation. * Provide data and analysis recommendations and results in response to department business needs. * Perform system and security setup. * Identify software problems and troubleshoot them by testing and user communication. * Maintain in-house designed Web Pages using html and other programming languages. * Provide assistance, training to users, monitoring system data, and advising staff on corrective measures to improve. * Conduct or lead reviews of procedures manuals, and user guides. * Prepare written user guides and procedures for systems data entry and retrieval. * Administer and maintain system documentation, including application manuals. * Develop temporary and long term fixes, monitoring and testing these to ensure reliability. * Communicate changes and modifications in systems and applications setup and procedures. * Represent the Department in meetings regarding systems and application issues, purchases, and related activities. Working Conditions: Normal Office Setting Required Qualifications Minimum Qualifications: Bachelors Degree in Business Administration, Public Administration or equivalent. Minimum Experience: Three years experience performing related duties Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities * Good knowledge of third party software, such as SharePoint Site Design/Management, Cognos, Microsoft Applications, SQL, Visual Basic, VISIO and Windows DOS commands for FTP. * Knowledge of ODBC/API data connections to various data basis * Good knowledge of FTP Protocols and ability to create Macros to import/export files from different city servers * Good knowledge in programming logic, html, Python, Advance html, C, JavaScript and database design. * Knowledge of business process modeling, project implementation, business analysis tools and techniques and base level project management skills. * Good verbal and written communication skills. * Good customer relation skills and the ability to act as liaison between technical and non-technical staff regarding business application issues. * Ability to train others in applications processes and procedures. * Good knowledge of data base applications, software, and network systems. (specific requirements vary depending on assignments). As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.