Finance - Accounts Receivable Specialist

Who we are:

LeadsOnline is a powerful digital platform that helps law enforcement investigators and analysts advance criminal cases through the most current data on people and property across the U.S., and helps businesses reduce the hassles of reporting. Law enforcement agencies of every size and mandate use LeadsOnline to find suspects, stolen items, and patterns of individual and organized criminal activity. Businesses, including pawn shops, secondhand stores, scrap metal recyclers, and online marketplaces trust LeadsOnline more than any other system to freely, frictionlessly, and safely report transaction information to law enforcement.

In 2023, LeadsOnline acquired Forensic Technology, the pioneer of automated ballistic identification and the creator of IBIS (Integrated Ballistic Identification System) technology. Their network of solutions, including hardware, software, and 3-D microscopy, is used in more than 80 countries to search for links between gun-related crimes. We're thrilled at the good we're already doing together.

Together, we are building the future of criminal investigations, and need people who are mission-driven, love technology, and who won't settle for less than excellence to join our team.

Job Summary:

LeadsOnline exists to advance cases, careers, causes, and compliance with its unique data, well-designed technology, and exceptional teamwork. We do this through our principles of service, energy, diligence, and persistence. The Accounts Receivable clerk will closely partner with other team members to manage the company's accounts receivable process, ensuring accurate billing, timely task resolution, and speedy collections. This role requires excellent communication, problem-solving skills, and a general understanding of accounting principles.

• Process and manage incoming payments, including checks, ACH, wire transfers, and credit card payments in conjunction with our accounting team.
• Ensure timely invoicing of clients for services provided.
• Maintain accurate and up-to-date customer accounts in the accounting system.
• Reconcile accounts receivable ledgers to ensure that all payments are properly applied.
• Monitor overdue accounts and send out reminder notices or collection letters.
• Work closely with the sales and customer service departments to resolve any billing discrepancies or customer inquiries.
• Prepare and analyze aged receivables reports to identify and escalate any potential collection issues.
• Perform month-end closing activities related to accounts receivable.
• Prepare and submit weekly or monthly reports on the status of receivables.
• Support the finance department with other tasks as needed.

• Strong attention to detail and high level of accuracy.
• Excellent organizational and time management skills.
• Effective communication skills, both written and verbal.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Problem-solving and critical thinking skills.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Familiarity with accounting software (experience with Intacct is a plus)
• Basic knowledge of accounting principles and practices.
• Ability to maintain confidentiality and exercise discretion.
• Strong customer service orientation.

• High school diploma or equivalent; associate's degree in accounting or related field preferred.
• Proven experience in an accounts receivable or accounting role (3-6 years preferred).
• Experience with invoicing and collections processes.
• Knowledge of general accounting principles and financial practices.
• Familiarity with ERP or accounting software is a plus.
• Ability to work independently and as part of a team.
• Prior experience in a similar industry or company size is a plus.

This position offers opportunities for professional growth and development in a dynamic finance department. If you're a dedicated and reliable individual with a passion for accounting, we'd love to hear from you!

Who You Are

Experienced Leader: 7+ years in client success, account management, or customer engagement, with at least 3 years in a leadership role.

Relationship Builder: Skilled in developing and maintaining strong partnerships with C-level executives and law enforcement leadership.

Strategic Thinker: Adept at building and executing client success strategies that drive measurable outcomes.

Product Expert: Deep understanding of LeadsOnline solutions and the ability to guide teams in maximizing customer value.

Problem Solver: Thrives in a fast-paced environment, proactively identifying challenges and implementing solutions.

Driven & Engaging: High-energy individual who is passionate about serving law enforcement agencies and ensuring their success.

Why Join LeadsOnline?

At LeadsOnline, we live by our core values:

• Service: We prioritize the needs of our clients, communities, and each other.
• Energy: We bring passion, optimism, and determination to every challenge.
• Ownership: We take responsibility for our actions, solutions, and growth.
• People: We foster a supportive environment where collaboration and respect thrive.

Be part of a mission-driven organization where your leadership makes a direct impact on law enforcement agencies, the communities they serve, and the people they protect.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave.
• Paid paternity leave.
• Disability insurance
• Flex schedule
• Robust PTO package

LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.