Call Center Coordinator - 526509

Pay Grade/Pay Range: Minimum: $44,200 - Midpoint: $55,300 (Salaried E6)

Department/Organization: 301108 - Alumni Calling Center

Normal Work Schedule: Monday - Thursday 12:00pm to 9:30pm & Friday 12:00pm to 4:45pm

Job Summary: The Call Center Coordinator is responsible for supervising student callers and staff in their efforts to raise funds and gather data for The University of Alabama.

Required Minimum Qualifications: Bachelor's degree or higher.

Additional Required Department Minimum Qualifications: Must be able to work nights and weekends.

Skills and Knowledge: Ability to interact well with University students. Drive to be successful. Integrity/sincerity. Exceptional written and verbal communication skills. Strong organizational, management, and interpersonal skills. Strong computer skills to include word processing, spreadsheets, e-mail, and database management. Budgetary skills.

Preferred Qualifications: Supervisory experience.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster