Supervisor, Administration

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Laredo, W Bob Bullock Loop

Division:Road

Job Posting Title: Supervisor, Administration - 95127

Time Type: Full Time

SUMMARY

The DSV Supervisor, Administration is a key role for ensuring the efficient flow of information and administrative processes within the organization. This position is responsible for leading a team of administrative professionals who support logistics operations through data entry, document management, customer service, and compliance tracking. The ideal candidate will have experience in the transportation industry, strong leadership skills, and a detail-oriented mindset.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acts as a back-up in the absence of the Branch Manager, or other branch employees, with day-to-day responsibilities.
• Ensures the team's daily activities and responsibilities are completed successfully and timely.
• Supervise and lead a team of administrative and data entry personnel, ensuring accurate and timely processing of shipment data, driver logs, bills of lading, and other critical documents.
• Oversee daily administrative operations to support dispatch, driver payroll, invoicing, and compliance tracking.
• Monitor data quality and integrity in transportation management systems (TMS), ELD systems, and customer portals.
• Review and verify input data for accuracy and completeness, resolving discrepancies as needed.
• Works closely with the DSV Road Management to establish KPI's measuring productivity and manages team daily reports.
• Create and maintain departmental SOPs, checklists, and training materials.
• Collaborate with operations, safety, accounting, and HR teams to ensure proper documentation and communication flow.
• Train, coach, and conduct performance reviews for administrative support team members.
• Assists accounting and operations staff in resolving settlement disputes with carriers.
• Champion continuous improvement in data accuracy, workflow efficiency, and administrative processes.
• Performs and completes other duties or projects as assigned.
• Leads by example; motivates and supports co-workers, integrates, and promotes the DSV strategy into daily actions and interactions.

SUPERVISORY DUTIES

• Oversees the branch's administrative team members.
• Reviews and approves weekly timesheets and time off requests.
• Delegates and distributes workloads and/or duties as appropriate.
• Assess performance, conducts performance reviews, and suggests disciplinary action as needed and in coordination with the DSV Road Management.
• Assesses staffing needs, conducts interviews and assists with hiring decisions in coordination with the DSV Road Management.
• Maintains a positive work atmosphere and leads by example.
• Ensures compliance with company policies, rules and regulations.

MINIMUM REQUIRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES)

Education and/or Experience

• High school diploma or GED.
• 3 years' experience with transportation operations or related experience.
• 2 years' freight brokerage experience.
• 2 years' experience managing teams

Computer Skills

• PC literacy is necessary
• Basic computer skills including Microsoft office proficient

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Advanced mathematical skills for project development.

Other Skills

• Excellent verbal and written communication skills to compose routine to moderately complex letters, and to edit and proof business correspondences and reports.
• Able to present information to all levels of the organization, with the ability to function within a group dynamic.
• Ability to balance multiple duties at once and possess a high attention to detail.

PREFERRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES)

• 5 years' of experience with an operations group or similar experience.
• 5 years' freight brokerage experience.
• 3 years' experience managing teams
• Familiarity with DOT compliance, billing procedures, and driver documentation is a plus.
• College degree in Logistics and Supply Chain, Business Administration, or a similar field.

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Ability to travel by land, air, sea as needed.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The job is performed in an office environment

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay is: $51,500.00 - $69,500.00 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources.DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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