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Support Services Associate

University of North Carolina Charlotte
$31,554 - $39,440
United States, North Carolina, Charlotte
May 09, 2025
Support Services Associate
Please see Special Instructions for more details.
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information


Vacancy Open to UNC Charlotte Employees Only
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 009875
NC Salary Grade Equivalency GN05
Classification Title Support Services Associate - Journey
Working Title Support Services Associate
Salary Range $31,554 - $39,440
Anticipate Hiring Range $31,554 - $39,440
FLSA Status Non Exempt
Division Business Affairs
Department Facilities Management (Adm)
Work Unit Building Environmental Services
Work Schedule
6:00 am - 2:30 pm; Monday - Friday

Mandatory Personnel

This position is designated as 'mandatory' and, when contacted to report to work, its incumbent is expected to reach the campus as expeditiously as possible using normal precautions as dictated by the adverse weather conditions.
Primary Purpose of Position
This position serves as a BES&R Support Services Associate with responsibilities including, but not limited to:

  • Maintaining equipment inventory and repair records.
  • Compiling maintenance checklist and reporting needs to BES Zone Supervisor.
  • Completing individual duties and responsibilities as assigned.
  • Testing and suggesting recommendations on supply and equipment purchases.
  • Operating assigned vehicles on and/or off campus.

Minimum Education/Experience
Required Minimum Qualifications:
High school diploma or equivalency.

University Preferred Qualifications:
Graduation from high school or successful completion of its equivalency and one year of relevant experience in the area of assignment; or an equivalent combination of training and experience.
Essential Job Duties
The Support Services Associate position in Building Environmental Services & Recycling duties include but are not limited to:

  • Maintain equipment inventory and repair records.
  • Compile maintenance checklist and report needs to BES Zone Supervisor.
  • Complete individual duties and responsibilities as assigned.
  • Test and suggest recommendations on supply and equipment purchases.
  • Operates assigned vehicles on and/or off campus.

Other Work Responsibilities

  • Demonstrate the proper use of and instruct team members in the proper use and care of all manual and power equipment and chemicals required.
  • Adhere to and encourage crew members to follow established Facilities Management Department, UNC Charlotte University and State Policies and Procedures.
  • Perform other duties as assigned and/or delegate to support all operations.

Departmental Preferred Experience, Skills, Training/Education

  • High school diploma or GED equivalency.
  • Two years' experience demonstrating the ability to perform a range of services to support the operations of the equipment and supply chain management team.
  • Ability to properly use and care for all manual and power equipment and chemicals required in Building Environmental Services and floor care functions.
  • Strong customer service orientation.
  • Effective comprehensive skills in verbal, written and interpersonal communications needed for position.
  • Knowledge and skill with Google Chrome, Microsoft Word and Excel, and willingness to learn new programs required.
  • Ability to effectively work/interact and to foster and create an atmosphere of teamwork.
  • Operates assigned vehicles on and/or off campus and is required to possess, maintain, or obtain a valid driver's license upon appointment to the position.

Necessary Licenses or Certifications
  • Valid Driver's License is required for position.
Work Location FM - FFQBO
Posting date 05/09/2025
Closing date 05/20/2025
Proposed Hire Date 06/16/2025
Contact Information
Special Notes to Applicants

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.

  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/


Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    This posting is for UNC Charlotte permanent employees only. Are you a current UNC Charlotte permanent part-time or full-time employee?

    • No
    • Yes


  4. *
    Do you have a valid driver's license?

    • No
    • Yes


  5. *
    Do you have at least two years' experience demonstrating the ability to perform a range of services to support the operations of the equipment and supply chain management team? Please ensure that your experience is clearly listed on your application and resume.

    • Yes
    • No


  6. *
    Do you have experience in the proper use and care for all manual and power equipment and chemicals required in Building Environmental Services and floor care functions? Please list the equipment and chemicals you have experience with and ensure that your experience is listed on your application and resume.

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Other Document


Optional Documents

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