Inside Sales Coordinator - Chicago, IL

Switchcraft is a U.S. manufacturer of connectors, jacks, plugs, molded cable assemblies, patchbays, and switches. Our products are used in a wide variety of industries including medical, GPS, process control, transportation, homeland security, broadcast and pro audio.

The Account Representative is responsible for providing service and support to distributors, OEM customers and outside sales force.

This position is located onsite at our Chicago location. M-F 7:30-4pm

$20/Hour

Job Duties:

• Heavy phone and e-mail contact with customers
• Interface with manufacturing, operations, engineering, and accounting in order to provide the highest level of service
• Providing quotes for customers
• Order processing and expediting
• Some technical support

Requirements:

• Minimum of 3 years customer service experience in MANUFACTUIRNG environment
• Experience working with Purchase Orders
• The ability to handle multiple incoming calls and e-mails
• The ability to multi-task and prioritize their work and time
• Excellent communication skills both verbal and written
• Excellent computer skills, Windows and Internet
• Technical/electronic background a plus.

Benefits

Paid Time Off

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term/Long Term Disability

Commuter benefits

Employee Assistance Plan (EAP)

Health Savings Account (HSA)

401k

Referral Program

Parental Leave

Healthy Rewards