AVP & Adjustment Manager - Bank Operations - Wheeling, WV

This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).

Bachelor's Degree preferred;

Minimum of five years banking experience including, banking operations, money movement, and/or exceptions processing.

Strong knowledge of exceptions processing preferred.

Minimum of two years' experience in a supervisory or leadership role required.

SUMMARY:

Responsible for the management and oversight of the Adjustments area within Money Movement. Responsible for the oversight of the teams that process deposit adjustments and item processing including deposit review. Supervises and leads a team of employees and ensures tasks are completed timely and accurately.

The Adjustments Manager will collaborate with his/her direct reports to drive tasks and ensure excellent customer service. In addition, the Adjustments Manager will collaborate with other leaders in the Money Movement team to drive efficiencies in tasks that affect multiple areas.

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

INTERPERSONAL SKILLS:

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.

Ability to interact effectively across all levels of the organization.

Demonstrated ability to manage multiple priorities and delegate effectively to meet critical deadlines under difficult time restraints.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manages and leads a team of employees and ensures tasks are completed timely and accurately.

Directs, manages and leads a staff including hiring, scheduling, training, preparing performance evaluations and making salary recommendations.

Oversees the daily operation of adjustment items in the Money Movement department.

Oversees the item processing function including the deposit review.

Responds to and resolves complex issues within the area of responsibility.

Partners with our internal business partners to develop and cross-train on various Money Movement topics.

Oversees the design, implementation and monitoring of processes and procedures related to assigned areas. Collaborates with stakeholders and champions for scalability and automation.

Ensures effective use of applications and identify process improvement opportunities. Works with team to maintain process flow documentation for assigned systems and area of responsibility.

Serves as an agent of change, finding new opportunities to automate tasks and increase customer service.

Provides training and guidance to staff with respect to understanding, processing and managing the workload.

Assists in the creation of and monitoring of metric reports to identify opportunities for improvement and/or automation.

Maintain SOX control documentation and other controls around assigned systems and areas of responsibility.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.

Ability to interact effectively across all levels of the organization.

Demonstrated ability to manage multiple priorities and delegate effectively to meet critical deadlines under difficult time restraints.

Understanding of account documentation and retention requirements.

Excellent verbal and written skills and presentation skills with the ability to define and solve problems.

Team player with a positive outlook.

Demonstrated leadership ability and skills.

Ability to work independently and meet communicated deadlines.

Excellent analytical, problem-solving and decision making skills.

Demonstrated proficiency in basic computer applications such as Microsoft Office.

Knowledge of FIS IBS application preferred.

Ability to learn other banking systems.