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Clinical Supply Chain Business System Owner

GlaxoSmithKline
United States, North Carolina, Zebulon
1011 North Arendell Avenue (Show on map)
May 09, 2025
Site Name: USA - North Carolina - Zebulon, USA - Pennsylvania - Upper Providence
Posted Date: May 8 2025

We are seeking an experienced Clinical Supply Chain Business System Owner to join our dynamic team. In this critical role, you will be responsible for managing and optimizing our advanced supply chain planning systems while ensuring seamless integration across our enterprise applications. The ideal candidate will combine technical expertise with strong business acumen to enhance our forecasting capabilities, streamline demand planning processes, and drive continuous improvement in our clinical supply chain operations. This position offers an exciting opportunity to make a significant impact by leveraging cutting-edge technology to solve complex supply chain challenges in a regulated environment.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

  • Manage advanced supply chain planning, forecasting, and demand planning tools and systems
  • Oversee implementation of new software solutions and lead system enhancement projects
  • Manage vendor relationships and serve as the primary liaison between vendors and internal stakeholders
  • Write, participate in, and lead Deviation/Customer Complaint investigations and associated CAPAs
  • Develop and manage SOPs, standard work guides, and identify documentation gaps
  • Drive process improvements and identify training needs across the organization
  • Implement and maintain robust risk management processes
  • Provide technical guidance and support to staff for systems under ownership
  • Build and maintain strong relationships with key supply chain stakeholders
  • Ensure data integrity across systems and facilitate proper integration between enterprise applications
Why you? Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Bachelor's degree in Supply Chain Management, Business, Engineering, Sciences
  • Minimum of 5 years of related experience in Clinical Supplies
  • At least 3 years experience managing large-scale software applications and related infrastructure
  • No less than 1 year of experience working in an environment governed by GMP (Good Manufacturing Practice) regulations and their application in supply chain operations
  • 3 years of experience working with clinical supplies processes and systems
  • 1 year of recent Experience with Clinical Supply forecasting tools
Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Proficiency with various software: Excel, Word, PowerPoint, Visio, MS Project, etc.
  • Strong project management capabilities and experience deploying technology solutions
  • Excellent communication and stakeholder management skills
  • Ability to translate complex supply chain concepts into practical system solutions
  • Proven ability to work effectively in a matrix organization
  • Strong problem-solving and analytical thinking skills
  • Detail-oriented with the ability to handle multiple tasks simultaneously
  • Self-motivated with the ability to work independently
  • Excellent creative and innovative thinking
  • Demonstrated commitment to continuous improvement
  • Understanding of RTSM resupply techniques
  • Supply chain certifications (CSCP, CPIM, CLTD, or similar) preferred
  • Proven track record in software implementation within enterprise environments
  • Experience with data processing, analysis, and system integration
Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

  • Agile and distributed decision-making - using evidence and applying judgement to balance pace, rigour and risk.
  • Managing individual and team performance.
  • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
  • Implementing change initiatives and leading change.
  • Sustaining energy and well-being, building resilience in teams.
  • Continuously looking for opportunities to learn, build skills and share learning both internally and externally.
  • Developing people and building a talent pipeline.
  • Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.
  • Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
  • Budgeting and forecasting, commercial and financial acumen.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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