Remittance Processing Supervisor

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

Role location: located at our Cherry Hill, NJ facility.

Shift: This position is for 3rd shift, Monday-Friday from 2:00am-10:30am EST.

About the role:

The Remittance Processing Supervisor will manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements are met in support of clients and company mission-critical business requirements.

What you will be doing:

• Manages the processing environment to protect production systems critical to the success of the business.

• Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.

• Develops and recommends tactical and strategic plans for processing operations.

• Selects, trains, develops and leads an efficient and effective processing team.

• Identifies and recommends cost-saving and continuous improvement initiatives within the processing area.

• Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements.

• Develops and implements team standards and procedures that support departmental standards and procedures.

• Develops and executes project plans, budgets and schedules for documentation of work and results.

• Develops, manages and forecasts the budgets for the relevant cost centers.

What you will need:

• Basic skills with moderate level of proficiency.

• Has general understanding of all operations processing policies and procedures.

• Generally performs single-function tasks that tend to be of small to moderate size and scope.

• Works under close to moderate supervision with limited latitude for independent judgment.

• Consults with senior peers on non-complex projects to learn through experience.

• Coordinate and lead team efforts.

• Assist with management decisions and activities and supervise the work efforts of individual contributors.

• Highly-skilled with proficiency in area of specialty.

• Typically requires up to six years of experience and up to one year leadership responsibility or the equivalent combination of education and experience in an operations processing organization.

What we offer you:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment

• Diverse and collaborative atmosphere

• Professional and personal development resources

• Opportunities to volunteer and support charities

• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass