QA Specialist - Employment Support Program (Part-Time)

We recognize and reward top talent. If you are looking for a team environment where you can also make an individual contribution and are seeking opportunities for continual learning and development, we encourage you to apply today!

Penny Lane Centers is committed to equity, diversity, inclusion and belonging within our organization by connecting our heart, our knowledge, and our understanding of the lived experience of others, to have a revolutionary impact on the marginalized communities we serve.

Job Summary:

The Quality Assurance Specialist (QA) is responsible for providing clerical and administrative support for the Employment Support Program (ESP), ensuring operations run smoothly and efficiently. The QA is the face of the program and should excel in communication and customer service. The QA is a highly detailed, organized and an energetic self-starter who is able to function both independently and in a team environment. The QA is flexible, works well under pressure and can meet deadlines. The QA is well-versed in inclusion, equity, and culture to support the diverse populations we serve.

The Quality Assurance Specialist (QA) position in The Employment Support Program (ESP) in North Hills, adheres to the DOR/DMH COOP contract service provision standards. The QA position also supports the privately funded Work Experience (WE) internship program.

Requirements:

• Associates degree (AA) plus 6 months of clerical or administrative experience.
• or less than a college degree with 1-year clerical or administrative experience.
• Proficiency in Windows, Microsoft Office Suite and Adobe PDF.
• Bilingual Preferred (verbal skillset only).
• Valid California driver's license; current automobile insurance; have and maintain a clean driving record acceptable to the organization's insurance company; have immediate access to his or her vehicle during work hours.

Position Location: North Hills, CA

Position Status: Part-Time (24 hours per week), Tuesday - Thursday 9:30am - 6:00pm (days/hours may vary)

Salary Range: $21.77 - $27.90 per hour

Penny Lane Centers offers competitive salaries and benefits. Please visit www.pennylane.org to see a complete list of perks and benefits. Medical benefits are effective the first of the month upon hire, not to exceed 31 days.

Equal Employment Opportunity.

Penny Lane is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (Protected class) including, but not limited to race; religious creed; color; national; origin; ancestry; physical disability; mental disability; medical condition, including genetic characteristics; genetic information; marital status; sex; pregnancy' child birth or related medical conditions; actual or perceived gender; gender identity or expression or sexual orientation. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, recruitment advertising, pay and other forms of compensation, training and general treatment during employment.