Manager IT Business Enablement | Enterprise Platforms

Manager, IT Business Enablement | Enterprise Platforms

Are you a collaborative, forward-thinking IT leader who thrives at the intersection of business strategy and enterprise platforms? APS is seeking a Manager of IT Business Enablement to lead and evolve our core enterprise platforms-including Oracle DB, SQL DB, ServiceNow, O365, SharePoint, and enterprise integration technologies-that drive business operations and transformation across the organization.

This is a high-impact leadership role where you'll manage a team of solution experts, partner with business stakeholders, and align platform capabilities to enterprise goals. You'll ensure our tools and systems are not only running smoothly, but also scaling to support innovation and growth.

• Lead the strategy, delivery, and support of enterprise platform solutions, including database systems, collaboration tools, and integration technologies.
• Partner closely with business units and IT leadership to understand goals and translate them into actionable platform solutions.
• Ensure operational excellence, scalability, and performance across key platforms like Oracle, SQL, SharePoint, ServiceNow, and Microsoft 365.
• Drive roadmap planning, platform upgrades, and governance to align with security, compliance, and architectural standards.
• Lead, coach, and mentor a team of engineers and analysts focused on enterprise enablement and system performance.
• Collaborate with enterprise architects and integration teams to optimize cross-platform functionality and user experience.

• Proven experience managing enterprise platforms, especially within Oracle DB, SQL Server, O365, ServiceNow, and SharePoint.
• Strong understanding of enterprise integration and data workflows in a complex, regulated environment.
• Ability to balance strategic leadership with hands-on problem solving.
• Exceptional communication and stakeholder management skills.
• A continuous improvement mindset focused on delivering value to the business through scalable, secure, and user-friendly technologies.

Manager, IT Business Enablement | Enterprise Platforms

• BS in Computer Science, Business or related degree or equivalent work experience.
• AND eight to ten (8-10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure.
• Demonstrated leadership skills required.
• Previous supervisory experience preferred.
• Demonstrated high quality oral, written and presentation communication skills, high quality interpersonal and people management skills, and demonstrated experience in project management.
• Extensive experience in the development, integration, and support of information and communication systems applications, distributed and mainframe environments, network architecture and sub-systems, distributed and mainframe server architectures cross platform interfaces.
• Extensive experience in information systems methodologies, systems guidelines & architectures, and technologies.

1) Directs the delivery and maintenance of quality information and communication systems solutions to support PNW business processes that follow all I/S guidelines and architectures. Ensures client assistance and 7 day per week/24 hours a day support for operational systems consistent with Service Level Agreements and business processes are optimized. Ensures preferred technical architecture and business requirements are balanced to provide effective information and communication systems solutions, sound architecture, and cross-system integration objectives.

2) Resolves technical issues and recommends and implements viable alternatives and solutions.

3) Ensures departmental costs remain within approved budget. Continually improves department work processes.

4) Develops unit level strategic plans that support corporate and I/S plans. Supports client planning process and prioritization for systems technology implementation. Assigns, directs, facilitates, reviews and approves unit work activities. Ensure effectiveness and productivity of the work unit.

5) Maintains knowledge and understanding of business processes. Manages, negotiates, and meets client's expectations.

Implements performance management programs. Spends time with staff on performance focusing. Develops and retains a highly skilled technical team including a supervisory backup. Actively seeks to improve own skills and knowledge to apply to current and emerging business and technical environment. Ensures appropriate staffing levels and that staff has technical skills and business skills to support objectives of the organization.

6) Acts to produce effective teams. Ensures the development of a cooperative culture that supports team accomplishments.

7) In a timely manner, communicates issues openly and honestly with staff, peers, management and customers.

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.