Information Technology Manager - Windows Server and Distributed Storage

Job Summary

The Windows Server Manager is a People Leader responsible for leading and developing a team of server administrators, ensuring their skills and performance are aligned with the team's and organization's goals. This role encompasses both people management and technical guidance, with a focus on fostering a high-performing, collaborative team. The Team is responsible for managing and maintaining Windows Server systems and storage, ensuring their proper functioning, security, and performance. This includes tasks such as installing, configuring, and upgrading server operating systems and applications, as well as implementing security measures. The role also includes monitoring server performance, troubleshooting issues, performing regular backups, and potentially managing user accounts and access permissions.

Job Responsibilities

• Manages and implements IT security measures, including access controls, data encryption, firewalls, and intrusion detection systems, to safeguard sensitive information and protect against cyber threats.
• Conducts regular IT audits and risk assessments to identify vulnerabilities, ensure compliance with security standards, and develop mitigation strategies.
• Collaborates with cross-functional teams, such as operations, underwriting, and claims, to understand their technology needs and provide effective IT solutions and support.
• Leads IT projects, from initiation to completion, ensuring adherence to project timelines, budgets, and quality standards and provides regular updates to stakeholders on project progress.
• Establishes and maintains relationships with external technology partners, vendors, and service providers, leveraging their expertise and resources to enhance the company's IT capabilities.
• Owns accountability for talent management and navigation of employee related issues that impact morale and work environment to ensure a high performing team including hiring, selection, succession planning, performance and compensation management, and employee development and career coaching as required.
• Manages priorities and workload distribution and removes barriers that impede progress.
• Collaborates with stakeholders to identify and prioritize IT projects, ensuring their successful implementation and timely delivery.
• Evaluates and selects vendors and partners, negotiating contracts and managing ongoing relationships.
• Monitors and maintains compliance with relevant IT regulations, security protocols, and data privacy policies.
• Develops and manages the IT budget, tracking expenses and identifies cost-saving opportunities.
• Implements and maintains disaster recovery and business continuity plans to minimize potential disruptions.

Job Qualifications

• 7+ years of experience in Information Technology or a related field.
• Bachelor's degree in Computer Science, Information Technology, or a related field and/or commensurate experience.
• Master's degree in related field is preferred.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Location

Hybrid defined as three or more days per week in the office.

Behavioral Competencies

• Directs work
• Collaborates
• Develops talent
• Customer focus
• Communicates effectively
• Ensures accountability
• Decision quality
• Business insight
• Nimble learning
• Builds effective teams
• Manages complexity

Technical Skills

• Technical Support
• Operating Systems
• Workflow Management
• Budgeting
• Disaster Recovery
• Process Improvement
• Project Management
• IT Strategy & Framework
• IT Regulatory Compliance
• Stakeholder Management

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.