Mortgage Sales Manager

TTCU Federal Credit Union is seeking a dynamic, results-driven Mortgage Sales Manager to lead our mortgage lending sales team and grow production across purchase and refinance channels. This role combines leadership, strategy, and member-first service to drive success in our residential mortgage portfolio. The ideal candidate is a strong coach, has deep knowledge of mortgage products and regulations, and thrives in a mission-driven environment.

Supervises: Mortgage Loan Officers (MLOs)

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Lead, mentor, and manage the Mortgage Loan Officer (MLO) team to achieve and exceed mortgage loan production goals while ensuring operational efficiency and compliance.
• Oversee and support MLOs in the development and execution of individualized business plans that align with the credit union's strategic objectives.
• Drive business development initiatives by cultivating relationships with referral partners, community organizations, and key stakeholders to expand mortgage lending opportunities.
• Act as a strategic partner in recommending updates to mortgage products, loan policies, and procedures to align with regulatory requirements and market trends.
• Monitor, analyze, and manage loan production pipelines, ensuring timely and effective processing, underwriting, and closing of mortgage loans.
• Identify and resolve issues related to loan structuring, quality, and member satisfaction, implementing solutions to optimize service delivery and business outcomes.

MINIMUM QUALIFICATIONS

• Bachelor's degree in business, Finance, or other related discipline required.
• Minimum 5 years of mortgage lending experience, with at least 2 years in a leadership or sales management role.
• Proven track record of meeting or exceeding mortgage sales targets.
• Strong knowledge of FNMA/FHLMC guidelines, FHA/VA loan programs, and mortgage compliance regulations.
• Excellent communication, leadership, and relationship-building skills.
• Must currently possess a valid NMLS Mortgage Loan Originator Identification (MLO) Number or be willing to obtain and maintain this credential within (timeframe) of starting this role.
  

Why TTCU Federal Credit Union?
Join TTCU and be part of a growing team committed to ensuring the financial well-being of our members. We offer a competitive salary, benefits package, and a collaborative environment where your contributions make a difference. If you're passionate about compliance and making an impact, we'd love to hear from you!