Dispatcher

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Ohio, Columbus
May 03, 2025
Our Opening and Your Responsibilities Mettler Toledo is seeking to hire a Dispatcher to work in our Columbus, Ohio location.As a Dispatcher, you'll play a crucial role in ensuring our service operations run smoothly and efficiently. Your expertise will directly impact our Field Service Technicians' productivity and our company's success in meeting our revenue goals. Your Responsibilities: Maximize Efficiency: Schedule and route our talented technicians to ensure timely service delivery while balancing customer priorities, workload demands, and material availability. Adapt and Overcome: Analyze and adjust work assignments for Field Service Technicians to respond to changing requirements and demands, ensuring top-notch service. Engage with Customers: Communicate effectively with customers to schedule planned maintenance visits, manage changes, and provide support that enhances customer satisfaction and order closure. What You Need to Succeed An associate's degree in business, communications, or a related field is preferred, along with at least two years of planning, coordination, collections and/or scheduling experience in service, logistics, or manufacturing. Alternatively, five years of relevant experience will also be considered. Prior experience in a field service or small business environment is a plus. Familiarity with SAP or similar business systems will set you apart. This is a hybrid role based in our Columbus, Ohio office, where you'll need to work on-site at least three days a week. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching -all starting on date of hire Gym discount program if you elect our Aetna medical coverage Tuition reimbursement And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in weighing A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. We help feed the world. We impact how food is produced, packaged and made safe. We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world. Mettler Toledo products are critical to the production and consistent quality of every kind of consumer product. No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please clickhere. Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us atEEO@mt.com.