Revenue Specialist 1

22nd Century Technologies, Inc.
16.34$/hr on w2 without benefi
United States, Tennessee, Chattanooga
May 02, 2025
Title: Revenue Specialist 1 Location: Chattanooga, TN 37402 Duration: 12 months Shift Timings: 8:00 am : 4:30pm M-F Salary: 16.34$/hr on w2 without benefits Role & Responsibilities: The Revenue Specialist 1 is the first level of a three-level revenue specialist series. This is an entry level position responsible for cashiering and collecting all revenues involving routine tasks under limited supervision. This position reports to the Tax Manager. Receives property tax and stormwater fee payments via mail, in person or over the phone. Verifies the accuracy of the payment which could include currency, checks, and credit cards. Apply payment to appropriate parcels in the property tax system and produce the daily balancing reports. Processes the online electronic business license applications which may involve verifying the proper classifications of type of business per State law. Enter and/or verify that the license has been entered into the State site. Contact customers regarding incomplete or incorrect information on the business license application. Provides customer service via phone, walk-in and/or electronic method, related to inquiries from citizens regarding current and delinquent property taxes and business licenses. Such as providing copy of tax bills/statements. Utilizes other systems from Hamilton County and State of TN Department of Revenue to process citizens inquiries . Performs cashier activities accurately by maintaining a balanced cash drawer and following the departmental policy on cashier protocols. Supports the Tax Relief staff and senior citizens regarding the senior programs which could include working a season with the Senior Program Coordinator. Collects the mail from the city mailbox at the post office and drop box located on Newby St and distribute the mail to all Treasury staff. Collects the mail from the city mailbox at the post office and drop box located on Newby St and distribute the mail to all Treasury staff. Maintains tax related documents and information; scans, indexes, and/or files utilizing established guidelines and procedures. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Must accomplish the essential functions of the job, with or without reasonable accommodation, in a timely manner. Performs other duties as assigned. Equipment to be used by the temporary staffing professional(s). Normal office equipment such as PC, Copier, Calculator. Computer software to be used : Tax system, Excel, Email, google sheets, phone. Knowledge, skills, education, and/or experience. Basic office and high school certificate. Desired skills: Basic office and good customer services. Required Qualification: High School Diploma or GED. This is a career ladder position. This position will receive an automatic progression to Revenue Specialist 2 when the incumbent has achieved the required minimum qualifications and licenses/certifications for the next position in the series. One year of service and good performance defined by City Treasurer. Per EIG Section 7.2 (Promotions), employees will not be eligible for promotional opportunities if they have? received a First Written Reprimand or higher in the last twelve (12) months, if they are on? a Last Chance Agreement, or if they are currently on or have been on a Performance? Improvement Plan (PIP) in the most recent twelve (12) month period. Supplement al information: Knowledge of applicable terminology; basic accounting principles; customer service principles; cash handling procedures; mathematical concepts; modern office procedures; and recordkeeping principles and practices. Skill in using a computer and related software applications; providing customer service; maintaining records; keyboarding; processing applications, and related items following established guidelines and procedures; providing customer service; performing mathematical calculations; operating modern office equipment; handling cash; and, communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.