Data Center Engineer - Mesa, Arizona

What success looks like in this role:

• Install, configure, maintain, and decommission Dell PowerEdge servers, with a focus on optimal performance and uptime.

• Manage and configure RAID arrays to meet system requirements and performance objectives; troubleshoot RAID issues using Dell OpenManage or other tools.

• Handle and install hardware components in strict adherence to ESD (Electrostatic Discharge) safety protocols to protect sensitive equipment.

• Respond to and manage TSRs (Technical Support Requests), including coordination with Dell EMC support for diagnostics, RMAs, and on-site services.

• Perform firmware updates, BIOS configurations, and hardware diagnostics using Dell iDRAC, Lifecycle Controller, and OpenManage Enterprise.

• Implement and maintain server health monitoring and alerting; perform preventive maintenance and capacity planning.

• Follow structured cabling standards, manage rack layouts, and maintain optimal airflow, power balancing, and physical infrastructure.

• Maintain accurate documentation of server assets, configurations, procedures, and incident reports.

• Participate in a rotating on-call schedule for after-hours support and emergency response.

You will be successful in this role if you have:

• 2-5 years of experience working with Dell PowerEdge servers in a data center environment.

• Proficiency in RAID setup and troubleshooting, including common levels like RAID 0, 1, 5, 6, 10.

• Strong adherence to ESD best practices and safety procedures in hardware handling.

• Experience submitting and managing TSRs with Dell or similar vendors.

• Knowledge of server management tools (iDRAC, OpenManage, Lifecycle Controller).

• Familiarity with both Linux and Windows Server environments.

• Ability to lift, rack, and cable heavy equipment (up to 50 lbs).

• Excellent documentation, communication, and time-management skills.

Nice-to-Have:

• Dell EMC or CompTIA Server+ certifications.

• Experience with scripting/automation (PowerShell, Python, Ansible).

• Knowledge of virtualization platforms (VMware, Hyper-V).

• Familiarity with DCIM tools and environmental monitoring systems.

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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.