New

Service Account Manager - Global

ABB Inc.
United States, North Carolina, Cary
Apr 21, 2025
Service Account Manager - Global Industry Segment Manager develops, implement, and manages the account and segment strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Coordinates sales activities, monitors current accounts and projects, and manages the resolution of specific customer problems. This position reports to Marketing & Sales Manager Your role and responsibilities * Ownership of the Global strategy and Account plans for assigned focus segments and accounts * Owner of Corporate relationships and develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors * Supports sales for SEAM Advisory, with a direct tie to our Reliability, Safety and Sustainability portfolio * Source and develops business opportunities through pro-active business development. * Serve as the lead point of contact for all customer account management matters * Develop and negotiate frame agreement and contracts * Collaborates with operational delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives * Meet / Exceed sales budget and its associated Key Performance Indicators * Perform administrative functions including Salesforce, and ensuring client compliance Qualifications for the role Bachelor's degree in engineering, business administration, sales, management, or related field Minimum of 5 years in an Account Management or Business Development position. Good understanding of Reliability, Safety & Sustainability solutions, preferably in the Energized assets market More about us We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory