Service Billing Coordinator

ROLE AND RESPONSIBILITIES

• Process service billing includes the monthly batch processing as well as individual invoices outside the batch.
• Make corrections to service batch as deemed necessary by Assistant Controller-Revenue Management
• Generate and post invoices in Macola, print for distribution to customers, and distribute timely through customer preferred method including uploading to payment portals, email submission, and regular mail.
• Create new master orders in Macola for new contracts.
• Process contract changes in Macola for changes in master orders.
• Process credit memo documentation for service billing corrections.
• Research customer inquiries related to their service invoices and coordinate with service contract team.
• Coordinate the receipt of purchase orders when required by customer.
• Special Projects as assigned.
• Respond to requests from customers as well as other IBML employees regarding accounts receivable and collection issues if needed.

PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's degree in accounting /finance or equivalent work experience.
• Must possess good time management and critical thinking skills.
• Contract management experience.
• Reoccurring maintenance invoice processing experience.
• Experience with invoice generation, purchase order procurement and invoice submission.

ADDITIONAL NOTES