Description
The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers. Duties will include, but are not limited to, the following:
- Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed)
- Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services
- Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services
- Generate sales leads through community outreach activities and develop business partners, while building internal relationships
- Respond to customer inquiries and concerns to create positive solutions/outcomes
- Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; Ensure completion of regulatory compliance and training specific to sales and service responsibilities
- Ensure security measures are adhered to regarding opening and closing procedures
- Friendly, outgoing, assertive, confident, and enthusiastic personality
- Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations
Required Skills:
Preferred Skills:
- Extensive knowledge and familiarity of banking products and services
- Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment.
Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations:
- Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
- Candidates must be available to work weekend hours.
Qualifications
Education
High School (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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